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Twitter as conversation

tweet photo
Photo by MDGovpics

I confess, I’ve been guilty of using twitter as a broadcast only mechanism.  I have two main accounts and one of them is purely broadcast (I use tumblr to post links to Twitter and a Facebook business page–more on that experience).  But, inspired by this analysis of Marc Andreesen’s tweets during 2014, I was inspired to start using Twitter as a way to have conversation.  As of late December,  I’m committed to responding to at least one tweet when I open up Twitter.  Not a retweet, not a favorite, but an honest to god reply.

So far, I’ve enjoyed this.  If someone is tweeting out an article, it forces me to read the article critically.  If someone says something provocative, I can respond with a question.  I have started to unfollow people who just post links (like I did) because I’m looking for conversation.  Seeking conversation gets addictive pretty quickly.

The downside is that this takes more time.  Not much more (it’s only 140 characters after all) but more time.  Frankly, it can also be a bit scary to yell your opinion to the whole world (or at least that subsection of the world that is on Twitter and is reading your tweets, which is much smaller).  I do that on this blog all the time, but responses on Twitter are far less polished.

I know this is old hat to many Twitter users, but it is a new paradigm to me. I’d love to have stats on this to make myself more accountable, but I wasn’t able to find an easy way to show my Twitter usage (new tweets vs replys vs retweets)–does anyone know one?

RSS Pick: Clay Shirky

Clay Shirky only posts once every few months, but when he does, he posts excellent long form articles about the intersection of the internet, journalism and society. Like Dion, he has also posted to Medium.

One of my favorites:

The most important fight in journalism today isn’t between short vs. long-form publications, or fast vs. thorough newsrooms, or even incumbents vs. start-ups.

If you are into big thinking about how the internet is going to change how information is controlled, distributed and charged for, Clay is your guy.

My Experiences with a Digital Sabbath

sabbath photo
Photo by Center for Jewish History, NYC

I’ve tried a digital sabbath a few times in the past year.  If you aren’t familiar with the concept, it means taking one day a week and putting away all your digital devices.  No smartphones, tablets, laptops or desktop computers (do people still use those?  I do!).  For one day, I even skipped making phone calls.  Focus on the here and now.  Read a book.  Play with your kids.  Go outside.  Do that home improvement project you’ve been meaning to get to.  Look, there’s even a website about the digital sabbath!

I’ve done this a few times and it is tough.  Why?  If I have any questions about anything, I reach for my phone or tablet–when does Home Depot open?  How do I cook sunchokes?  That is relatively easy to counter–just prepare ahead of time, or accept not knowing.  I’ve even been known to pull out a copy of the white pages (yes, they still distribute that).

I also feel I am ‘maximizing’ my time–when I can read about Clojure or respond to tweets while brushing my teeth, I feel like I’m doubling my time.  It’s the same feeling I have when I run the washing machine and the dishwasher–I can sit on the couch and read because I’m ‘doing’ two jobs already!  So, a sabbath removes a major source of attention fragmentation.

The harder part of a digital sabbath is the non informational uses of my phone.  Frankly, I use my phone to escape boredom and frustration.  Of course, it is still entirely possible to ‘check out’ with a book or even daydreaming, but using a phone makes it so dang easy.  I think it is because it feels like you are accomplishing something worthwhile easily–gaining new knowledge, interacting with someone across the world.  Maybe because those use to be hard hard tasks–you had to check a book out of the library, or write someone a letter or make an expensive phone call.  Now the effort/reward has a radically decreased numerator, but my brain is still in the 1980s and doesn’t recognize it.

But.

While I can learn plenty and make plenty of friends through your phone/tablet/internet connected whatzit, a digital sabbath forces you to ive in the now and the here.  Escapism is fine in small doses, but a digital sabbath forced me to confront how often I use my phone for that purpose.

Parents In Tech Interview

baby photo
Photo by paparutzi

A few months ago I was contacted by Morgan who read a comment I’d made on Hacker News about reshuffling my work life balance.  He was starting a site for parents who work in technology, and was looking to interview such people for tips on parenting.  After a flurry of emails, we finally found a time that worked for both of us and were able to skype for an half hour.

My interview is up here.  Morgan doesn’t do a ton of editing, so it is a little rough, but you get a sense of my thought process:

M: Has having a Baby changed your worldview, beliefs, or how you treat other people? How so?

 

D: Sometimes I wonder how my parents can take me seriously, given that they saw me as an infant. You put it nicely, getting some empathy, starting out as something that just cries, poops and sleeps.

Full post here.

If you are a parent who works in technology and want to chat with Morgan, let me know and I’ll do an intro.

The Power of the Internet to Create Low Friction Marketplaces

 

apples photo
Photo by Royalty-free image collection

RipeNearMe is an online marketplace for locally grown food.

Ever had a peach, apple or lemon tree go bananas with a bumper crop and not know what to do with it? Or maybe you’ve seen your neighbours’ trees overloaded, left to the birds, falling to the floor and going to waste? We have too, and that’s why we started RipeNearMe: a web app that connects people through the food we each grow ourselves.

As we near the end of harvest season here in Colorado, it is great to see this kind of marketplace for free or low cost food.  Maybe the bags of zucchini at the office are on their way out?

Regardless, it would be impossible to have this kind of market if the internet (and specifically the HTTP protocol) wasn’t powering it.  The transaction costs are simply too high and the value of the goods too low.

Any other examples of low friction marketplaces that the internet enables?

Lob Postcard Review

A few months ago, I wrote a Zapier app to integrate with the Lob postcard API. I actually spent the 94 cents to get a postcard delivered to me (I paid 24 cents too much, as Lob has now dropped their price). The text of the postcard doesn’t really matter, but it was an idea I had to offer a SaaS that would verify someone lived where they said they lived, using postal mail. Here are the front and back of the postcard (address is blacked out).

Lob Postcard Sample, address side
Lob sample postcard, address side
Lob Postcard Sample, front
Lob sample postcard, front (from PDF)

Here is the PDF that Lob generated from both a PDF file I generated for the front (the QR code was created using this site) and a text message for the back.

A few observations about the postcard.

  • The card is matte and feels solid.
  • The QR code is smudged, but still works.
  • The text message on the back appears a bit closer to the edge on the actual postcard than it does on the PDF image.
  • The front of the postcard appears exactly as it was on the PDF.
  • It took about 5 business days (sorry, working from memory) for delivery.

So, if I were going to use Lob for production, I would send a few more test mailings and make sure that the smudge was a one off and not a systemic issue. I would definitely generate PDFs for both the front and back sides–the control you have is worth the hassle. Luckily, there are many ways to generate a PDF nowadays (including, per Atwood’s Law, javascript). I also would not use it for time sensitive notifications. To be fair, any postal mail has this limitation. For such notifications, services like Twilio or email are better fits.

In the months since I discovered Lob, I’ve been looking for a standalone business case. However, business needs that are:

  • high value enough to spend significant per notification money and
  • slow enough to make sending mail a viable alternative to texting or emailing and
  • split apart from a larger service (like dentist appointment scheduling)

seem pretty few and far between. You can see a short discussion I kicked off on hackernews.  However, they’ve raised plenty of money, so they don’t appear to be going anywhere soon.

But the non-standalone business cases for direct postcard mail are numerous (just look in your mailbox).