November 10, 2003

Yahoo! mail problems

One of my clients had a problem earlier today. I helped them choose a new email setup, and they went with Yahoo Business Edition Mail. It's worked like a charm for them until today. Oh, sure, they've had to adjust their business processes a bit, but it was a vast improvement over their previous situation, where only allowed one person in to view his or her mailbox at a time. And it's quite low maintenance and fairly easy to learn, as it was entirely browser based.

But today, the web client for Yahoo! was busted. New layouts, new colors, old functionality gone, intermittent changes in the GUI, the whole bit. I got on the phone with Yahoo! support, and they assured me it was simply a webmail client problem. No mail was being lost. But, as Joel explains, for most folks, the interface is the program. You try explaining the difference between SMTP and POP and mail storage and local clients to an insurance agent who just wants to send her customers an application.

One of the worst bits is that, other than getting on the phone with Yahoo! support, there was absolutely nothing I could do to fix the problem. Alright, this isn't entirely true--I could have worked on migrating them off the web client, and perhaps off Yahoo! entirely. And, had the outage continued, I probably would have begun that process. But fixing the web client was entirely out of my hands. That's the joy and the pain of outsourcing, right? The problems aren't yours to fix (yay!) but you can't fix the problems yourself (boo!). Also, chances are the outsourcing provider is never going to be more enthusiastic than you about fixing your problems, and might be significantly less.

Posted by moore at November 10, 2003 03:30 PM

Thanks for the link to Joel. I really loved the iceberg analogy.

Posted by: Kris at November 11, 2003 08:13 AM | Permalink

When login in Yahoo mail, most of the times appears the following message:"This page is currently unavailable. Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.". I'm not able to solve this problem yet.

Posted by: Antonio Martin at November 29, 2003 06:08 AM | Permalink

sign in through chat and than click on mail link at the top of the page. I have the same prob. and this is what i have to do every time.

Posted by: Dustin at December 17, 2003 08:19 PM | Permalink

I also have that problem - but with all Yahoo related sites including Chat and Geocities. At first clearing out my temp int folder (including cookies) worked like a charm... but now that doesn't even work!

Posted by: Tallulah at December 31, 2003 06:53 PM | Permalink

The very day I finally ditched AOL and decided to start relying solely on my Yahoo! free mail I began to get this message. Some luch, huh? Googled the error message and found this forum. The logging in through Chat seems to be working for now. Thank you for this advice.

Posted by: PB at January 4, 2004 09:31 AM | Permalink

Is Yahoo! even aware of -- or working to resolve -- this very serious issue??

Posted by: john at January 4, 2004 09:32 AM | Permalink

Hey, I thought I was alone with the yahoo sign in problem... nothing on the net about it.

I too was able to access the account by going through the chat sign in.

I am local to yahoo's home turf and tried to call them but they won't take calls on free services like mail, chat etc...

Posted by: Clara at January 4, 2004 10:13 AM | Permalink

I am trying to access my yahoo mail here in the uk, but I only got this message this morning and evening:

"Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later."

Yahoo does not post any information on what this trubble is caused by.


Posted by: Wehn at January 5, 2004 12:45 PM | Permalink

I've had the same Yahoo email sign-in problem for over a month now. I thought I had all my computer problems solved when I got the "Drive Switch"(great product) from e-bay stores, but this email thing is really frustrating. I emailed Yahoo and got a message from some auditor wondering how well my problem was handled. I answered that I never got an answer from Yahoo. Now I can't find the place I "clicked on" to mail Yahoo. They probably wouldn't answer anyway. They must be working on their site. I've seen this in the past with other sites, where they are "upgrading" but don't tell you to be patient or whatever. They just leave you hanging!!!!!!

Posted by: patrick at January 5, 2004 06:41 PM | Permalink

I've got this problem for almost a week...Nobody can fix it?
What is doing the Yahoo people??

Posted by: Maria at January 6, 2004 02:23 PM | Permalink

Looks like someone should teach them a lesson and publish this (lack of customer service) in the newspapers--like Business Week, what do you say?

Posted by: Philip Chen at January 8, 2004 10:02 AM | Permalink

Well, look at this, I thought we werer the only ones with this problem."Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later." Seems not. Except I dont have this problem yet. My mother does though. I can still get into my mail, my mom cant on the same computer, through Yahoo? I dont understand. I am no fundi, Is the system crashing????????

Posted by: L at January 8, 2004 11:02 AM | Permalink

I've been having the same problem. I found that if I go to signin and click the secure link under the signin button I can get in. For some reason I can't access yahoo profiles either... yahoo is a pain!

Posted by: chesley at January 8, 2004 02:56 PM | Permalink

I am getting the page is currently unavailable. This is happening too often when i wish to access my E-mail, should I change to Msn

Posted by: Bob jaques at January 15, 2004 03:58 PM | Permalink

Well, well, well! MORE people with the same difficulty. I have been unable to access my e-mail since Christmas Eve. It's been very frustrating, getting the same message you all have: 'Sorry, the page is UNAVAILABLE.' Even more frustrating is finding the proper link to contact Yahoo about the problem. Finally called them--OOPS! for 'free' users, we can only use the automated service. Used the automated service and got the response: 'It's not OUR problem. Contact your internet service provider or your system administrator. I contacted the ISP. Their response: "Sorry, things are fine here. It's not OUR problem.' Contacted the system administrator. Their response: 'Sorry, everything is fine here. It's not OUR problem.'
Well, it's SOMEBODY'S PROBLEM!!!! What is equally frustrating is, I can go to somebody else's computer and get on fine, but can't do it on my own computer. So, if I want to access all of my e-mail addresses, I have to go somewhere else. My response: I've gone elsewhere. I've set up a new e-mail address at JUNO, and things are working FINE, thank you very much!

Posted by: Gene at January 16, 2004 07:03 AM | Permalink

I've found that I can access Yahoo mail with Mozilla Firebird but not with Internet Explorer.

Posted by: J. Belt at January 19, 2004 02:55 AM | Permalink

I am facing the same problem.But i have found a solution for it.Just log on using yahoo messanger and if there is new mail in your mailbox a popup
windows will come and ask that u have got a mail.
just select go to yahoomail and u can access ur mailbox.

Posted by: Ajay at January 19, 2004 09:08 AM | Permalink

I am having the same problem.
I am trying to Access my YAHOO GROUPS and getting this..............
Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.

Posted by: greg at January 19, 2004 10:43 AM | Permalink

Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.

To get around this
before you sign in tick the secure box and sign in - this should work ok

Posted by: Hip City at January 19, 2004 05:18 PM | Permalink

unfortunatly did'nt work.
but it works fine on my home PC.
I only have this trouble with my work PC.
Oh Well.

Posted by: greg at January 20, 2004 07:57 AM | Permalink

Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.

it's the same problem ...

Posted by: souh15 at January 23, 2004 02:49 PM | Permalink

I am facing the exact same problem when I try to access Yahoo mail and Yahoo groups. Sometimes it works, sometimes it doesn't. I couldn't find a link to mail them about the problem either.

Posted by: ravi at January 23, 2004 05:20 PM | Permalink

I had the same problem. I think it's Yahoo! trying to get people to sign up with their better service.

P.S. The secure button link works great for me.

Posted by: Elizabeth at January 24, 2004 05:49 AM | Permalink

I've been having the same problem, along with some thousands of people it seems.

My problem is with yahoo groups, but the error message is the same.

I believe this has to do something with some anti-spam action taken by Yahoo. If there are too many requests from the same IP, then that IP will be locked down for about 24 hrs or so. If you share IP with other surfers, then you might be suffering for the sins of others.

As an experiment I built a html page with links to 50 yahoo groups join pages in iframe tags. When I load this page from my harddrive, I always get locked out after about 15-30 join-pages have loaded.

You can work around the problem, either by setting up a http proxy under your LAN settings in Internet Explorer, or you could talk to your ISP about getting your own personal IP.

Good luck

Posted by: Tampa at January 26, 2004 05:15 PM | Permalink

This yahoo login problem seems to be a serious one. Anyway, I use 'secure' mode in stead of standard and it works for now. Good luck.

Posted by: Danny at January 26, 2004 10:06 PM | Permalink

same problem here for the last 3 days but only on yahoo groups! how annoying!

Posted by: k. at January 29, 2004 11:59 AM | Permalink

I have had the same problem for 2 months now. I can log into Yahoo Mail when using Netscape, but I can't log in when using IE. This is unreal. Where are these yahoos??? ;)

Posted by: stef at January 30, 2004 03:21 PM | Permalink

Another frustrated yahoo user. This needs to be fixed. For now, everyone just use the secure sign in option. It works fine.

Posted by: Yahoo Hater at January 30, 2004 06:18 PM | Permalink

Is there such a thing as a yahoo support ? Would be good to get some kind of official statement on this. Since I'm mainly interested in yahoo groups, the secure sign in option doesn't do me much good.

Posted by: Tampa at January 31, 2004 12:54 AM | Permalink

Ok, so I am having the same problem, obviously, or I wouldn't be here. But I went in and I went through the secure site for a little while today and it worked....then, all of a sudden I am getting the "Page cannot be displayed" matter where I go. I thought I would be smart and try to sign up for Yahoo Messenger since I didn't have one and try signing in through there and I still get the page cannot be displayed message there too. Do we have any other ideas, because I am completely frusterated that I cannot get into my mail or look at my groups listings. I am a moderator of a few and I cannot even get to them....grrrrrrrrrrrrrrrrrrrrrrrrr

Posted by: kscouple at January 31, 2004 09:34 PM | Permalink

Ok, so I am having the same problem, obviously, or I wouldn't be here. But I went in and I went through the secure site for a little while today and it worked....then, all of a sudden I am getting the "Page cannot be displayed" matter where I go. I thought I would be smart and try to sign up for Yahoo Messenger since I didn't have one and try signing in through there and I still get the page cannot be displayed message there too. Do we have any other ideas, because I am completely frusterated that I cannot get into my mail or look at my groups listings. I am a moderator of a few and I cannot even get to them....grrrrrrrrrrrrrrrrrrrrrrrrr

Posted by: kscouple at January 31, 2004 09:35 PM | Permalink

we are unable to open yahoo mails. it showing "THE PAGE CURRENTLY UNAVAILABLE, WE ARE APOLIGIZE TO SOLVE THIS PROBLEM. " pls do it as soon as possible. we are suffering since from january 2004
i hope u find our problem and sort it immediately.
thanking you

Posted by: abdul hamid at February 1, 2004 04:21 AM | Permalink

Until Yahoo get around to fixing this, one way you can remedy the situation is by using a proxy. A bit slower, but whatcha gonna do...

Pick a proxy from
Most, but not all of the ones that say LIVE work.

Newbie-guide to proxy setup: In Explorer, Tools - Internet options - Connections - Lan Settings

Posted by: tampa at February 1, 2004 08:11 PM | Permalink


I thought i was the only one getting this error too. And yes, i've gotten all those "This page cannot be displayed" messages. It's damn annoying. I agree with the person up at the top, we should call up our local newspapers and tell them about this, tell them to go to this site and see how many of us we have, without actually knowing how many are out there with this problem. If anyone agree's with me e-mail me at . If someone finds a way to fix it, please let me know.

P.S. Secure works, but Yahoo! is very slow as of late compared to other sites like it. Does anyone else have this probelm??

Posted by: Bob at February 2, 2004 02:08 AM | Permalink

I have Same problem no solution yet - exccept i used opera or anyother browser when this problems ouccers - others browswer work fine.i'm not sure its yahoo problem or bugsoft sorry microsoft problem :) - any how for checking mail or other problems like u get problem go greeting page etc etc. use other web broswer instead of Microsoft IE.

Posted by: Mahmood Ibrahim at February 3, 2004 12:59 AM | Permalink

Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.Hah i thought i was the only one to face the problem but there r so many people who r facing this problem . i think yahoo should seriously attend this problem for the better prospects of his yahoo customer. thank for . all the best

Posted by: xavier dsouza at February 3, 2004 03:09 AM | Permalink

It seems to be a problem with internet explorer because if I use another browser on the same computer I don't have the problem.
Anyway try this it worked for me :
On the YAHOO email site under the 'SIGN IN' button there is a 'Mode' option. Click the 'SECURE' option then try to log in.

Posted by: Dave Stewart at February 3, 2004 01:40 PM | Permalink

Another possible fix is:
In Internet Explorer goto 'Tools' menu
'Internet Options'
click on the 'Security tab'
click on the big green 'Trusted Sites' icon
then below that click on the button labeled
A new window will open. At the very bottom of this window is a check box labeled "Require server verification..." make sure this is UNCHECKED.
email me (if you can) at if you have any questions.

Posted by: Dave Stewart at February 3, 2004 02:10 PM | Permalink

I also found that when I signed up for my free Juno email, which seems to be working PERFECTLY by the way, there is a place you can search the web once you login. When you do this, put in
Then it will bring up a response. Click on that and it will bring you to Yahoo. Click on the secure feature when you log in and I get in every time. Just an idea!!!

Posted by: Tonya at February 3, 2004 04:49 PM | Permalink

Shocked to see so many people having the same problem, but no official report has been published.

I tried all the solutions provided in this forum. Tried using the yahoo! chat, unchecked 'Required Server Certification', tried using the secure site and even changed my proxy settings suggested here. Nothing seem to working!!

Posted by: Jose at February 3, 2004 06:22 PM | Permalink

Simply use other browswer then IE until problem get solved

Posted by: Mahmood at February 3, 2004 06:55 PM | Permalink

I've had this problem for a long time. Also I had to start a new account with them for chat because messenger won't work with my first one anymore. I get a message "invalid login" but my mail usually works. I've been using Web2pop for a while too and downloading my mail with a normal pop3 client, I noticed if there's a lot of messages, (junk mail) and I use Web2pop to get them, After it goes fine for a while, The yahoo server will block my account ((we are unable to process your request at this time)) for 30 minutes. And I have to wait a while and get the rest of the messages later. It seems like they're tryin to keep me from using it too much. By the way I use the free version of yahoo mail.

Posted by: Glen Huffaker at February 3, 2004 07:03 PM | Permalink

Glen this problem is only with IE ??? when this problem occures i use opera and check my mail.

Posted by: Mahmood at February 3, 2004 08:32 PM | Permalink

Is anyone have a problem signing in on an account with yahoo. I am gettting a message that it's deleted, but i didn't do it. I try the password site and it takes me to the secert message and it lets me enter it then says that is been deactivated. I tried emailing yahoo and have got no where. Even tried to call them but they don't help you bcause it is a free service. She said someone would contact me but i've been waitin for 3 days now. Anyone no what the problem could be I am very frustrated all my email address ect are on there.

Posted by: Marlene at February 4, 2004 01:22 PM | Permalink

Iam unable to send emails to my friends as they come back as undelivered.
Idon't have a problem recieving them .What can be wrong?

Posted by: glennis kearns at February 4, 2004 02:44 PM | Permalink

I have two Yahoo e-mail accounts. One I can log into and get mail via the web. The other I can't. Have tried using secure mode that does not work. Will have to try another browser.

However, some links on Yahoo! work fine on the account I can log into. Some do not. Some I get page can't be displayed. Wondering if cookies have something to do with it. Deleted them and started over. Still same problem. I use SpyBot S&D. Is that a common app here? Servers down at Yahoo? Can't imagine it would be going on this long.

Hmmm. Maybe a conspiracy by the evil MS Empire . . .

Posted by: jim at February 5, 2004 10:14 PM | Permalink

tried Mozilla and still can't log on . . . turned off all cookies . . . can log onto one yahoo! mail account . . . but not the other.

in the case of my problem it looks like it's on yahoo!s end . . .

Posted by: jim at February 5, 2004 10:36 PM | Permalink

i think it's IE6 cuz after i updated my windows i had the same problem with "Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later" if i use netscape, it works.... damn microsoft! if anyone figures out how to fix IE lemme know,

Posted by: steve at February 5, 2004 11:20 PM | Permalink

I dont know what the problem is.I thought I was the only one at first,or that it had something to do with the FACT that I had 453 e-mails in my inbox and it kept telling me to uncheck it.Guess not.

Posted by: Brian at February 8, 2004 11:17 PM | Permalink

Glad am not alone, I get the same 'page unavailable message' and have been for over a week, i've tried for 2 hours today, got access for ten minutes then when I tried to go back on half an hour later the message was back! This never used to happen, does anyone have an email address to contact yahoo? there's no contacts listed on their help pages. I live in Spain but use Yahoo UK. Anything to do with the doomworm virus? as my probs began Feb 1st!

Posted by: deb at February 9, 2004 05:09 PM | Permalink

I should have read the threads properly! after submitting my post I noticed the one about clicking 'secure' first, just checked my mail - it wouldn't open, clicked on 'secure' and bingo! no probs, 4 out of 4 times.

Posted by: deb at February 9, 2004 05:16 PM | Permalink

I was having the same problem with my yahoo email account, and I fix the problem by downloading netscape 7.1 and was able to get in to my yahoo account. good luck to all of you too

Posted by: michelle at February 9, 2004 10:07 PM | Permalink

everytime I log on and try to get my mail there is a differnt name there, not mine. I then have to log them off and log me on. there is no one else using this computer?" what gives?

Posted by: Rick at February 9, 2004 10:23 PM | Permalink

Same problem here.....been trying to get yahoo to help LOL. Well trying to find a yahoo spot for help. This sucks and I hve some really important stuff in my mail I need to read. Hope this gets fixed soon

Posted by: Jon at February 12, 2004 03:04 AM | Permalink

i have been having problem accessing my mail a/cs. i cant access it through the mail option through messenger as well. The message that i get is ''Unfortunately, blah blah blah please try again later. Return to Yahoo! ''. This gives an option to sign in again....but still doesnt give me access. I sort of noticed that it gave me one access / day...and i have 2 a/cs, but whats frustrating is that my sis can access her mail, any number of i think the one access a day was just my imagination.
Someone has got to do something about this as its getting extremely frustrating!!!!!!!!!

Posted by: tash at February 12, 2004 04:59 PM | Permalink

For those using Internet Explorer try this...

Open your Internet Explorer. Go up to Tools. Select Internet Options. Click on the connections tab. Click on LAN Settings. Make sure everything is UNCHECKED. Click OK. If needed click Apply. Click OK.

Hopefully this resolves most of your issues. :)

Posted by: carrie at February 13, 2004 01:20 AM | Permalink

Yup, by checking the SECURE mode and not the STANDARD mode, it works!

Posted by: asia at February 14, 2004 01:10 PM | Permalink

i had this same problem and yahoo claims the problem is with the ISP provider. my yahoo worked fine until i joined a yahoo club then clicked back through all the links that got me to the club. This is what started it for me. still unresolved though i am able to log in from another computer in my home connected to the same router. it may therefore have something to do with computer's configuration. hopeit help.

Posted by: Kerry at February 14, 2004 04:51 PM | Permalink

"Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later."

This error message pops up when trying to login to Yahoo Mail and also, Yahoo Groups. Has anyone found a solution to this awful problem?

I switched from IE6 to Netscape7 and everything worked well for about an hour... then the same problem and error message!

I reinstalled XP and everything worked well for about an hour... then the same problem and error message, again!

Standard or Secure modes make no difference. If I wait 4-6 hours, somtimes I can get into the sites, but not always.

Any and all suggestions are VERY welcome and appreciated, thanks.

Posted by: JP at February 15, 2004 11:34 PM | Permalink

Delete your cookies and try. It should work.

Posted by: Ben at February 17, 2004 03:25 AM | Permalink

I tried the advice posted by Carrie and it seemed to have corrected the problem.

Open your Internet Explorer. Go up to Tools. Select Internet Options. Click on the connections tab. Click on LAN Settings. Make sure everything is UNCHECKED. Click OK. If needed click Apply. Click OK.

Posted by: dave at February 17, 2004 04:55 PM | Permalink

Besides the solutions that are already listed (i.e. using Secure), I found that by going to Internet Options --> Privacy tab, go from Medium (default) to Low. Then I had no problems.

Posted by: Vade at February 17, 2004 09:25 PM | Permalink

Thank you SOO MUCH for fixing this problem for me. I've been trying to fix it for about a month!!!! I was a step away from giving up until I found this forum.

Posted by: Devin at February 18, 2004 08:16 PM | Permalink

I couldnt access my email on yahoo for 9 days.. same problem as all you guys.

In the end.. i found a simple solution.. its called outlook express.. hey.. at least now if theres a problem.. i can call my ISP and we can resolve it together

now thats service.

Posted by: evan at February 25, 2004 05:35 PM | Permalink

I have the same problem

Posted by: ALIJAN at February 25, 2004 08:16 PM | Permalink

When I try to access my yahoo mail I get pages of control characters, on my friends computer I have no problems.

Posted by: roger at February 29, 2004 07:50 AM | Permalink

yahoo mail has become very slow this past month. sometimes when i hit send it pauses for several minutes and then says"you have given a command this browser cannot understand." if i then hit send a few more times eventually it sends the message and gives me the screen"your message has been sent thank you" it also will not let me download pictures to send anymore. does anyone else have these problems?

Posted by: David Baily at March 4, 2004 11:54 AM | Permalink

i am not able to login to although i can open still i am not able to sign in my acccount, when i tried pinging works but not, can anybody tell me what the probelm is.........

Posted by: kris at March 8, 2004 12:27 AM | Permalink

It will work for a few minutes then die on me. Is it time to upgrade to paid mail service or is that what Yahoo wants me to think? A long-time Yahoo user, I've never had a problem until now.

Posted by: Rachael at March 9, 2004 06:53 PM | Permalink

I am using linuz mozilla web browser and I can't even get to the yahoo mail login page!! It jsut gave me a blank page only while the status bar says its done.

Posted by: Fiona at March 9, 2004 09:10 PM | Permalink

Tried all the suggestions, secure mode works for me as does the advice from Carrie. Thanks

Posted by: Tommy at March 11, 2004 04:56 PM | Permalink

I am using Linux and mozilla, When I connet to nothing will happen, the status bar will display connecting to and follow by done, but the display on browser still displaying old contain. This happen on and yahoo mail. I tried many solution still the same. I boot to MS Window and use IE, there is no problem at all, Anyone know how solve this? please help.

Posted by: ks at March 14, 2004 02:15 AM | Permalink

My problem with Yahoo is 95% of the time I try to access my mail, my system crashes.

I have McAfee Viruscan 8.0; Spy Sweeper and I have used PC Pit Stop and a whole bunch of scans and I am virus free. So what's the deal? What's going on in the technological world of viruses and crashing email systems?

P.S anyone experiencing Wkspatch[1], 2 0r 3 or Svchost.exe McAffee warnings? Once deleted they reappear - yet I get scan free results... hum????

Posted by: ukdover at March 17, 2004 08:11 AM | Permalink

If you happen to be using Linux and mozilla, go to the opera website and download the Opera web browser for Linux. Yahoo mail works for me when I use Opera. However, it still does not work for me when I use mozilla.

Posted by: Qwerty at March 17, 2004 07:20 PM | Permalink

I have Yahoo!Mail Plus (I pay for it) and over the last couple of weeks the performance of Yahoo!Mail has been terrible! I continuously get page unavailable error messages. Clicking refresh sometimes works, but the servers are acting like they are overloaded. It is near impossible to compose, reply or forward as the page will timeout somewhere along the creation path. Access to works fine, as does access to another non-Yahoo webmail account I have. I have relunctantly switched my email over to this other account although I really like all the features of Yahoo!Mail. Yahoo!Addressbook also seems to have some problems too.... Is Yahoo doing anything to improve this situation? There is no mention of "virus" problems or email problems at Yahoo in any news. How do you find out the status of the system at Yahoo!Mail?

Posted by: MacAlbain at March 19, 2004 10:11 AM | Permalink

i have yahoo email and for the past 3 wks i have not been able to attatch or type in the normal box for compose email i can only type in the subject box,I have uninstalled yahoo messenger but to no avail it is still doing it!! :( i can recieve mail tho very confusing and frustrating cuz i dont wanna email people with my regular email. when i get into compose it says done but with error then i click on the error and it says access denied does any one know why this is? could it be my mcaffee stopping my yahoo mail?
If any one knows the answer to this id appreciate it thanks for your time

Posted by: orangblossom04 at March 20, 2004 03:36 PM | Permalink

I have been having a nightmare with my yahoo mail I have several paid email accounts and 2 plus accounts and I'm getting ready to cancel all. What a pain. I compose letters and then they disapear and and a no access page comes up...What gives

Posted by: s alex at March 22, 2004 12:35 AM | Permalink

Thanks to Chersly im getting into my yahoo account.

if I go to signin and click the secure link under the signin button I can get in.

Posted by: r2fs at March 22, 2004 07:52 AM | Permalink

I have a strange problem. I type in a message in Yahoomail and hit the send button. Sometimes it confirms that the message was sent, other times it simply gives me a blank new message screen without sending the message.

If I then retype the message it may or not work. I am having to send the same message 3 or 4 times. The same happens on my home (XP Pro) and work (W2000) PCs.

I have the same problem with the Move To Folder and Reply buttons. All other programs work fine, I only have this problem with Yahoomail.

Any suggestions?

Posted by: John at March 24, 2004 02:34 AM | Permalink

I wrote a lot earlier about my problems with signing in to Yahoo. Moved all my stuff through juno. THEN I joined Yahoo Messenger, and was able to get into mail when it said I had new messages, or through the tools 'send e-mail', then click on 'mail' icon once i got there. everything seems to be working fine and still does. Tried something new today. I use Internet Explorer. Go to Tools. Click on Internet Options, then click on ADVANCED. Check the box 'Use passive FTP (for firewall and DSL capability)' and also 'Use HTTP 1.1 (for proxy connections)' if that applies to you. Tried that today and then went back and signed in. Got on IMMEDIATELY as if there was never a problem. So, if you are behind a firewall or use DSL, or use proxy connections, this may be the problem that we all have been having. The computer will only do what we tell it to do, and we have to tell our computer that it's OK to go through the firewall or dsl or proxy connections to access. I was having this problem only on my computer at work (which IS behind a firewall and has proxy connections). I had NO problem going elsewhere and logging on. Try this. It may solve your problems. I hope it works for you. It did for me. Have a GREAT day!

Posted by: Gene at March 24, 2004 07:23 AM | Permalink

Yahoo mail seems to have cleared its problems and is working normally again for me.....

Posted by: MacAlbain at March 24, 2004 12:21 PM | Permalink

Yahoo!mail, unable to receive incoming email messages, except for some meds spam. I have sent email to my Yahoo address with other yahoo acct, hotmail, & netzero accts = nothing received. The questionable Yahoo acct will sent out messages ok. Will not receive message when this address is included in outgoing addresses. Has been mal-email functioning since approx 3/25-26 on incoming mail.
No filters set, checked address block, spamguard
wasn't changed. I have clicked "spam" on some incoming messages recently. Seems like each time
I clicked "spam" on incoming spam, I received fewer of regular expected mail. Until now nothing is coming in.
Any ideas?????

Posted by: Brian at March 29, 2004 01:14 AM | Permalink

Like a few other people here, I have had trouble lately composing, replying, and forwarding Yahoo email. It started around the time I installed McAfee Security Suite (ver 6.0) a couple of weeks ago, and I just fixed the problem now.

The problem was that McAfee's popup blocker thought the "compose" area of the email page was an advertisement. To fix the problem, I opened the McAfee Privacy Service (right click on the McAfee icon in the system tray), followed the "block ads and web bugs" link, then unchecked the box for "Remove ad content from web sites".

That worked like a charm for me. Hopefully it will help a few others too. Good luck.

Posted by: Mike at March 29, 2004 04:17 PM | Permalink

I had the same problem...I used the solution of going to Tools...Internet Options...Connections...LAN settings...then unchecked everything. I just hope that this does not mess something else up...The alternative is to use Netscape.

Posted by: Robert at March 29, 2004 08:21 PM | Permalink

I have the sam3e problem in my home pc. while in office pc it is ok. is it due to server problem. head spinning troubles . can yahoo solve this out

Posted by: r.k.pillai at April 2, 2004 09:22 PM | Permalink

this problem happens to me every few weeks now. i had mistakenly bought yahoo mail plus because they had a deal going. you would think the problems would disappear when you're a paying customer. no way! i've been unable to access via web for 3 days and counting. luckily i can check via outlook (but i can't take advantage of the disposable email addresses for spam -- which is great). but i'm probably going to cancel my yahoo mail plus. btw, i tried different browsers, link via chat, secure link, etc, and to no avail. it has worked before, but not this time.

this problem is too commonplace for it to be hushed. let's get this out in the public .. Information Week Mag,,, who else?

Posted by: Cecil at April 5, 2004 10:50 PM | Permalink

i don't know if anyone's answered this...but when i want to write or respond to an email, everything shows up BUT the textbox where i'm supposed to write. when i minimize it and bring it back up, the background shows through that box and when i scroll up and down, there's lag. i can't even click on the box. refreshing the page and restarting my computer don't help. i don't know what to do...perhaps i have some kind of virus?

i would really appreciate your help! thanks!

Posted by: Zeke at April 7, 2004 12:40 AM | Permalink

Everybody seems to agree on the problem but I have yet to read of a solution!!!!!

Posted by: pd at April 9, 2004 09:24 AM | Permalink

I am having trouble with typing a message in yahoo it it tells me there is an error on the page. I can not type in the textbox but can type other places. This is with my home computer only. I just put McAffee virus protection on my computer. (It was time to update) What can I do to fix this. Help!!! I have tried to find a phone number for help but could not find one.

Posted by: dc at April 9, 2004 04:22 PM | Permalink

Same problem here in Brazil. Surprise! I don't see any explanation on yahoo site! I don't see anything anywere! I almost bought yahoo plus. Now I feel great I didn't.

Posted by: Marcelo at April 10, 2004 12:08 PM | Permalink

Hi folks,

Hrmm... I've had Yahoo! Mail Plus for the last two years and have had no trouble connecting, other than around Nov 10 for about a day. (Well, now that I think about it, for the last couple of days when I try to send mail, I get a 'connection timed out' but just clicking 'send' again seems to work fine.)

I almost always use the secure link (which everyone should use, if you don't want the script kiddies picking up your webmail password). I've connected from a variety of browsers--IE, Mozilla, Firefox--and a variety of operating systems--linux, Windows XP, Win2000.

Posted by: Dan at April 10, 2004 06:37 PM | Permalink

"Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later."
It looks like this system has been down for a few days now. I will have to switch to hotmail!

Posted by: James at April 12, 2004 05:48 AM | Permalink

I had the same problem...I used the solution of Here is the Solution, posted by Robert on March 29th, 2004 at 08:21 PM. to quote him:
"I had the same problem...I used the solution of going to Tools...Internet Options...Connections...LAN settings...then unchecked everything. I just hope that this does not mess something else up...The alternative is to use Netscape. "

Thank you Robert, your solution worked for me. I will not have to switch to Hotmail after all!

Posted by: James at April 12, 2004 06:02 AM | Permalink

well. netscape did not work for me. LAN settings? All boxes were already unchecked.

What should I do? Please help!

Posted by: marcelo at April 14, 2004 10:00 AM | Permalink

I had major trouble logging into my Yahoo email account today, though I didn't get the standard, "Sorry but the page is unavailable..." Instead I got a message saying my password was invalid. Tried again, and again, and again. Finally tried their "Request new password" option, but received a message that my account had been deactivated. If I only had the free Yahoo service I wouldn't really care, but I paid $35 for Yahoo Personal Address, and now I can't use it. Neither did I get a reason as to why my account was cancelled. I used their Customer "Care" Contact page -- FOUR TIMES -- but got nothing more than a computer generated response that was no help at all. So I tracked down their phone number. The number is: (408)349-7770. I was told that my account was cancelled because I had violated Yahoo's Terms of Service agreement, but they wouldn't specify as to exactly how I breached it. I got transferred to some "supervisor" who was absolutely clueless, and who treated the reason for my cut-off as some secret FBI file. She said she didn't have specific info regarding which part of the TOS I violated, and that she didn't know who had the info. She wouldn't transfer me to her supervisor because he was "unavailable". How convenient! So for all I know a hacker could have cracked my account password and manipulated my account in a negative way -- and I'm being punished for it. Or, perhaps I did violate the TOS, but I have no way of knowing because no one at Yahoo will tell me diddly-squat. If any of you premium Yahoo members have an unsolved problem with them, I suggest you file a claim with the BBB. Yahoo's customer service is the absolute worst. I tried to be calm with the rep on the phone; I was professional, didn't cus, etc., but she told me to "shut up" and not to interrupt her, and she accused me of not listening to her. But really, she wasn't listening to me, nor did she care about helping me.

Posted by: Catherine T at April 14, 2004 06:57 PM | Permalink


Posted by: VANESSA DOMINGUEZ at April 15, 2004 12:45 PM | Permalink

Hi Guys,

Firstly, thanks to the man for having this site up. It was nice to know it wasn't just me that had a problem with these sad gits at yahoo.
I tried EVERYTHING that is posted here and nothing worked.
Still couldn't get into yahoo mail.
I've accessed it through Outlook Express now and have no intention of going back.

BUT BUT BUT !!!!!!!!!

By complete fluke , I've found a way to beat it !!!
I got an email on my AOL account from someone who put a link back to their yahoo address in the body of the message.
Clicked on it and ....VOILA !!
Tried sending myself an email to AOL with my own yahoo address in the text....same thing....straught in !!


If you are locked out of yahoo mail....

Send an email to yourself with your yahoo email address as a hyperlink......
Cl;ick on the link and it should get you in !!

Hope this might save someone all the grief I went through.


P.S. I agree that this should be made public.
With Google setting up it's freemail , yahoo must be sh*tting themselves....might convince them to sort all this out.

Posted by: Dougie from Scotland at April 16, 2004 10:05 PM | Permalink

whatever...this stuff is so frustrating that i'm very happy whenever i somehow manage to squeeze in!

Posted by: H.H. at April 19, 2004 02:52 PM | Permalink

I have never had such problem with yahoo until tonight when it happened to me twice. As you know yahoo provides POP access to users for a fee. I did not want to pay this fee and at the same time I was looking for a way to download my e-mails to outlook express. So I found this program called YahooPOPs! which essentially downloads your e-mails from your yahoo mailbox to your outlook express. I set it up and started downloading my mails. Halfway through the process it seemed that the access to my mailbox was blocked. At that time I tried to directly log on to but I got the famous message that everyone is complaining about. After about 15 minutes of trying different things the problem went away as mysteriously as it had appeared! I resumed downloading the e-mails with the YahooPOP software and guess what, yahoo blocked me again! This time I had to wait more than 45 minutes before yahoo changed its mind. So here is my hypothesis (which I am certain yahoo will never confirm):

If you try to get cute with yahoo mail and set a robot to download from it, yahoo will detect and disconnect you. They seem to want you to either log on directly or use their fee-based POP service.

Sounds like I did give an explanation rather than a solution! Anyway, for me the solution was not to set an automatic downloader to get my e-mails. Limit the amount of per second data you download from yahoo or it may detect you as a robot and refuse connection from your PC and IP address.

Again, this is all my opinion and more probably than not, I can be wrong.

Posted by: shervin at April 22, 2004 02:35 AM | Permalink

Unlike some people who posted their messages here, i dont feel like dumping yahoo. It provides so many cool at times instead of signing IN, i sign UP with a NEW id...just to use yahoo! And Shervin, did u mean the appearance of "sorry, page unavailable..." is due to excessive downloads? or is it that something else happens due to robotic download?

Posted by: H.H. at April 22, 2004 09:17 AM | Permalink

I THINK that when you download a large amount of data in a short time from your yahoo mailbox it assumes you are using a program to retrieve your mails automatically rather than actually logging on to or pay the premium for POP access, which is what they want.

As I said this is just my theory and besides I can see that many other people have had other reasons that prevented them from accessing their mail box, including the use of a proxy. All I'm saying is that it seems that yahoo doesn't like it when you use a program to download your e-mails and penalizes you by service refusal if they get wind of you doing this.

Posted by: shervin at April 22, 2004 10:25 PM | Permalink

please sar,my yahoo mail link window no open

Posted by: jiji varghese at April 24, 2004 07:15 AM | Permalink

I have been getting the unavailable for 2 weeks now and only when it says I have new messages can I get in. I am internet connected by netzero which is powered by Yahoo. It is so frustrating, I thought it was due to the way I have my computer hooked up, but now I see by all of your comments we are all upset with this. I can't believe yahoo is not doing something since there are so many users out there and like you all I like Yahoo's sights best of all. I have used AOL,MSN and yahoo has always been my favorite. I hope we all can get this resolved.

Posted by: Debbie at April 24, 2004 08:49 AM | Permalink

Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later. Getting that for about two months now nothing works and yahoo doesnt accept calls about it because its a "free service", way to go yahoo.

Posted by: ikari at April 28, 2004 02:13 AM | Permalink

I am sick of being unable to get my mail from Yahoo. Every day the same thing page unavailable at this time. When is something going to be done about this.

Posted by: Joan Bolton at April 28, 2004 05:15 AM | Permalink

well well I finally found a bunch of people suffering like me!!! Well for you all information I have been having dumped to yahoo 999 page for email since 2-3 years!! Hehe first i had it with both my yahoo email addresses , then i screamed mails at yahoo for one of them and they are pretty darnm aware of the problem. So eventually my first email was fixed, but by second is still pain in the ass. I tried all tricks since 2-3 years and it takes a while to login mail. secure mode, multiple click s weasling way in through Accounts Info,, Chat rooms, Profiles but never ever immdediately from normal front page i.e I tried login from maybe 3-4 countries on various systems, hell even changed the com part at end address to abbreviations of various countries. Manipulated caches and so , But the fact is as below;

a) yahoo knows what the problem is

b) they damn care and are too lazy to solve it

C) all you folks send them mails by highliting all above posts and copying into email and sending to yahoo.

d)damn yahoo old geezers stop gobbling beers and get your piles laden rears onto this major issue, or have a stinky demise a la dinasour.

e) If you yahoo didnt hear me first time., well hell ya get up and solve this issue..

f) As a sign of protest i have cancelled my working yahoo mail and switched to msn, i use the other one for storage, yeap thats what yahoo has come up to a low down storage bunker!!!

g) While know all the fatalities and disasters of java script, thank you yahoo for forcing us to swallow that, switching to old version is like commiting crime, always reminded that u are back bench.

H) I cant believe that u yahoo ppl are scraping money by exposing our beloved consoles to those ugly jackers and intruders, and if you know that mail is spammed with netsky, bloody hell message back to sender not receipient.

i) i really think that loading with java is dangerous, at least i will credit you that you don't ceremeniously inject tracker upon exiting like msn does (it will pump tribal fusion as i caught it many times while exiting to msn page from mail)_

j) i really think you all should email to yahoo's over gloated geezers that soon we all be switchin them off.

Sorry for writing with so many mistakes hell i am tired at this moment and its night time my place and i was just a while ago dumped to YAHOO999(aka 666 satan) page. Curse you Y mail.

as for emergency fix forget secure mode. If u can login to messanger just click and login from there or else furiously high speed try login in, ( FU, multiple tries won't get you locked out, as i don't think all times its possible, maybe once or twice)

Posted by: Sharpened MAil at April 30, 2004 02:35 PM | Permalink

I have not been able to get into my mail for three days. It is geting frustrating. Is there anything you can do? Thank you very much I appreciate it.

Posted by: eric peterson at April 30, 2004 10:10 PM | Permalink

Taken from another posting at

Try lowering the MTU (Home/Wan Settings). Start with something like 1352, if it works, move it up until it no longer works, then move it back down. I know it doesn't sound like it should work but it does.

Posted by: anon at May 1, 2004 08:32 PM | Permalink

Many people in this case are facing this problem right ???
"This page is currently unavailable. Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.".

As my experience as System Administrator in Malaysia about 2 years, i'm facing this problem too...

and now i I have a solutions, maybe you're using DSL modem with router or maybe this course is from your enterprise that have a proxy firewall such an example ISA firewall. But let make this thing simple, So the best way is try lowering the MTU.
What is MTU? MTU (Maximum Transmission Unit) is the maximum size of each packet sent (in octets).

If you're using DSL Modem with Router
The MTU can be found on web-based configuration just an example on Aztech DSL modem is http://starmodem or
1. Go in the Expert Mode
2. in Wan Connections. u saw PPP WAN uplink. Click Edit.
3. Click Edit 'Ip Interface'
4. now u will find the MTU. Change it to 1350.
5. Click Change

That is based on Aztech DSL Modem, but i think it's a same concept on other brand.. I hope u all can solve this problem..
Now u can check ur yahoo mail without clicking the secure site. :)

p/s : about the MTU, u can put it higher if u like, but try to experiment it if it work when using yahoo mail.. until u get the best MTU. Credit also to anon for sharing ideas. :)


Posted by: Syed Muhammad Al-Yahya at May 3, 2004 07:15 PM | Permalink


Posted by: TIDY DILLARD at May 6, 2004 03:58 PM | Permalink

reinstalled yahoo, and for some reason when in chat trying to access peoples profiles, i get an error message and i cant view the profiles says something to the effect of Http://files cannot be found make sure spelling is right. this happens all the time. please help,,ty

Posted by: david at May 11, 2004 01:02 PM | Permalink

I can not reed my mail any more from my computer. When I click on a message that I have recieved I get blank page. On any other computer I can reed my mail, no problem; the problem comes when I try to reed the mail on my computer at home. All that I get is a blank page.

Posted by: Kouzov at May 11, 2004 09:12 PM | Permalink

I can't access Yahoo email at home. I receive the same message "Unfortunately we are unable to process your request at this time......". This is so frustrating. I have tried every fix you recommended and a few worked for awhile. Now nothing works. So I gave up and signed up with a free hotmail account. Problem solved.

My theory is that Yahoo wants to force people to sign up with a premium account.

Posted by: nellie at May 22, 2004 10:44 AM | Permalink

I have a problem like this can you help me.

YPAGER.exe has generated and will be closed by Windows.
You will need to restart the program.

An errror log is being created.

Posted by: tonton peralta at May 23, 2004 07:29 AM | Permalink

I cannot access my yahoo email- It takes me to the page that says I have x amount of email, but then displays a cannot find server page. If anyone can help, this mail is very important stuff for school, financial aid, etc! I have tried several ideas above but none work. I did recently install a netgear router to my pc.

Posted by: Ali at May 25, 2004 08:43 AM | Permalink

Unavailable page yahoo mail why
please send me the reason

Posted by: S.M Adaa Zonen at May 26, 2004 10:11 AM | Permalink

Dear sir,
Unfortunately, we are unable to process your request at this time.
This message is coming alternatively. Please solve it

Posted by: Abdulaiz at May 27, 2004 09:27 AM | Permalink

just this week when I log on to read my e-mail, the subject column is blank, If I disable my Norton Internet Security, then click back to mail the subject appears again..This only happens at my home computer, It works ok at work..any ideas/


Posted by: Frank at May 27, 2004 09:01 PM | Permalink


Many people in this case are facing this problem right ???
"This page is currently unavailable. Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.".

As my experience as System Administrator in Malaysia about 2 years, i'm facing this problem too...

and now i I have a solutions, maybe you're using DSL modem with router or maybe this course is from your enterprise that have a proxy firewall such an example ISA firewall. But let make this thing simple, So the best way is try lowering the MTU.
What is MTU? MTU (Maximum Transmission Unit) is the maximum size of each packet sent (in octets).

If you're using DSL Modem with Router
The MTU can be found on web-based configuration just an example on Aztech DSL modem is http://startmodem or
1. Go in the Expert Mode
2. in Wan Connections. u saw PPP WAN uplink. Click Edit.
3. Click Edit 'Ip Interface'
4. now u will find the MTU. Change it to 1350.
5. Click Change

That is based on Aztech DSL Modem, but i think it's a same concept on other brand.. I hope u all can solve this problem..
Now u can check ur yahoo mail without clicking the secure site. :)

p/s : about the MTU, u can put it higher if u like, but try to experiment it if it work when using yahoo mail.. until u get the best MTU. Credit also to anon for sharing ideas. :)


Posted by: Syed Muhammad Al-Yahya at May 28, 2004 12:35 AM | Permalink

Every Time that I try to access my yahoo e-mail
account, a page comes up that reads:

Yahoo!-999 This page is currently unavailable
Unfortunately, we are unable to process your
request at this time. We apologize for the
inconvenience. Please try again later.

And later...hours, days...I do try again, to NO
AVAIL. What's going on? One moment, I was reading
my e-mail, and then, for NO apparent reason, it
wiped me out and I couldn't get back into my e-mail account?

Posted by: Debra D. Walker at June 3, 2004 06:38 AM | Permalink

Yahoo mail was inaccessible yesterday and extremely slow today. Anyone know what is going on?

Posted by: Linda at June 3, 2004 02:15 PM | Permalink

Above, I posted a complaint about Yahoo!-999 and
not being able to get back into my yahoo e-mail
I tryed just about everything, with no results.
Then while I was...'once again'...on the sign-in
page, I clicked on the secure tab and bingo, I
was FINALLY able to get into my e-mail account.
So, needless to say, you might want to give it a

Posted by: Debra D. Walker at June 4, 2004 01:29 PM | Permalink

help please, my wife can only log onto her e-mail. once she gets the message, welcome sofia, the mail box locks up and she can not open her folders, or sign out or compose. all she can do is click on the red "x" at the top to get out of the page. her address is "" and her i.d. is: sabecassis, but once she gets into the box that is it. however i have a yahoo mail box as well and mine works fine. what is wrong with her mail box that it keeps hanging up?
once in a while it will let her go to the inbox and she opens one e-mail and then it hangs up.
this is a real pain and we would like yahoo to correct but i can not seem to get hold of anyone.
can you help.
jean daniel lomont

Posted by: jean daniel lomont at June 5, 2004 03:37 AM | Permalink

For going on 3 weeks I havent been able to get into my email it wont let me past verify password can anyone help?

Posted by: TRENT at June 13, 2004 06:17 AM | Permalink










Posted by: Richy Rich at June 14, 2004 03:25 PM | Permalink

I downed the messenger but I still cant get into my email!

Posted by: TRENT at June 14, 2004 10:16 PM | Permalink

hey, Yahoo!Mail has just updated free to a service offering 100MB storage ... great, i thought! then i discovered i could only get as far as my "Check Mail" page once signed in - i couldn't get anywhere near my messages. & the format was weird. i hope Yahoo!Mail can get this problem sorted fast because i'm expecting some very important news soon! (& email, typically, is the only way i can get it!) has anyone else experience this at all? i appreciate the 100MB thing but i'd rather have something that actually works, than all the space in the world but no way to use it! (so, i've created another email account elsewhere...)

Posted by: Michael at June 15, 2004 10:29 AM | Permalink

this is the kind of stuff i'm getting:

<a href="/ym/ShowFolder?rb=Trash&reset=1&YY=57394&inc=25&order=down&sort=date&pos=0&view=a&head=b&box=Inbox" class="first" title="Navigate to the ...

Posted by: Michael at June 15, 2004 10:31 AM | Permalink

I have 3 yahoo accounts, one of which is a paid account. Since early this morning, I have had little to no success accessing any of them. What little access I've had won't allow me to respond to emails and the whole program just freezes up. It would be nice if they'd acknowledge the problem and let users know what they are doing to fix it and how long it will take.

Posted by: Sue at June 15, 2004 03:38 PM | Permalink

I have had a problem accessing my e-mail account for 2 days, and I don't know where to go for help. Obviously, others are experiencing the same problem.. Hope Yahoo can fix it because I can't.

Posted by: Joy at June 15, 2004 05:33 PM | Permalink

Hey, I'm having the same prob. It's not my DI-604 either. I dropped my MTU to 576 (56k standard) and inched my way up to the normal 1500. Never worked. I tried IE, Firefox, Opera, no result. They are having a network failure.

Next Issue: My yahoo messenger does not work. No log in... The tracert to their ( works. ( There is a serious latency at the last hop. Maybe they're going through some sort of DoS attack...?

Posted by: Casey J. Benefield at June 15, 2004 06:32 PM | Permalink

just found out about the new storage and tried to sign in to check it out, entered id and password..pressed sign in and what do i get but a page full of garbled letters and characters.

Posted by: crazed at June 15, 2004 10:12 PM | Permalink

i think it's happening to everyone ... or most people. i want to be sympathetic to Yahoo & praise them for enhancing their service, & i know that mistakes happen ... but i think it's totally unprofessional because it's gone on now for over 24 hours. i REALLY hope they fix it soon! & until now, Yahoo has been the best. a question to Yahoo: what's going on?!

Posted by: Michael at June 16, 2004 12:13 AM | Permalink

Experiencing similar problem since the upgrade. Mails being sent 'via' the yahoo accounts are taking hours to reach the destination (in some cases over 24 hours) - only know this as I belong to a group and postings that I make normally appear within a few minutes.
Most other users wouldn't be aware that their mail isn't arriving as 'usual'

Posted by: Steve T at June 16, 2004 12:50 AM | Permalink

why isn't the yahoo mail not working at all ???????

Posted by: mariam at June 16, 2004 05:49 AM | Permalink

Any ideas why uk yahoo mail loads up as what looks like HTML. In the past I have just had pages of characters. This is a fairly frequent occurrence. Tried logging in via international sites which works until mail goes back to uk.

Posted by: David at June 16, 2004 09:36 AM | Permalink

what i want to know is if this thing, this problem, is affecting EVERYONE (or most) with a Yahoo!Mail account. if some people can acces their mail, i wonder what the difference is betweem "us & them"! as far as i know, i'm all there with recent updates. someone suggested that it could be the sheer volume of people just clambering to get hold of a free 100mb Yahoo mail account. i've done Internet searches on this & i can't really find much info about these problems - except this nice little forum where we the people can vent our frustrations... & i wish i knew more than speculation... & Yahoo! seems to be doing a PR blackout.

Posted by: Michael at June 16, 2004 11:22 AM | Permalink

you've probably all seen this by now - nothing about what we're discussing, just the promo. still...

Posted by: Michael at June 16, 2004 11:53 AM | Permalink

I ws having trouble with loads of garbled letters/character when i tried to sign in...I've found i can get into my email if i use dial-up...and i tried making another email account and i can get into that one no problems.

So does all that garbled letters/numbers stuff mean my ip has been blocked from accessing my own email account ? why ? what is going on ?

this is just getting confusing now

Posted by: crazed at June 16, 2004 01:15 PM | Permalink

My problem is that I can access my yahoo email from work, but not from home!!! And no "page cannot be displayed" etc either. I recieve a pop up telling me "Getting File Information:.....from

Driving me mad!!! Can anyone help?

Posted by: Kenneth Cassar at June 17, 2004 07:09 AM | Permalink

It's good to hear that I am not the only one having problems with their yahoo accounts. I can log in and receive mail with little or no problems, but I can't send mail.... Emails sent either through the Yahoo website, or their smtp server take hours to arrive (if at all!)..

Does anyone know what is going on at yahoo? I've sent yahoo repeated Help forms, with no response.

Posted by: what_the_h*$l at June 17, 2004 11:59 AM | Permalink

I'm almost relieved to know I'm not the only one having problems accessing Yahoo mail! Every time I try, all I get is a page full of symbols! (Is this happening to some of you?)It was working fine until Tuesday when I got the message about the upgrade to 100mb of storage, as soon as I went past that page it all went pear shaped! If only they would put up a page explaining the problems and keep people up to date with the progress instead of leaving everyone hanging and wondering what the hell is going on.

Posted by: Jayne at June 17, 2004 05:31 PM | Permalink

We have a problem with the miserable Yahoo email "enhancements" that I haven't seen mentioned yet. Our e-mail comes in with a GIGANTIC FONT OR TYPE SIZE, so big that it scrawlS across the screen so that we lose all sense of what is being said as we try to read it. Needless to say both of us have sent countless messages to Yahoo with no answer!
Does anyone know what is going on?? This happened right after we were notified of the wonderful new "enhancements."
We'd be very grateful for any help since it's futile to look to Yahoo for help.
Marjorie Murfin

Posted by: Marjorie Murfin at June 17, 2004 07:20 PM | Permalink

As others have expressed, I'm glad to know it wasn't just me experiencing problems with my Yahoo! Mail account. I have been unable to get to my email for many days now. I can actually log in, but once I get to the page that tells me of all the "wonderful" enhancement and click on the "Continue to Yahoo!Mail" button, it times out and I get a "Page cannot be displayed" error.

Off of that enhancement page is a link to their Help page from which I sent many pleas for help and never received a response. Low and behold, I got one last night. I was shocked (it went to another email I listed when submitting my form). I still can't get to my email, but just thought I'd share with you what their response was:


Thank you for writing to SBC Yahoo! Mail.

Please know that we are aware of the issue you described in your email.
There appeared to have been a widespread Internet issue that could have
affected numerous websites and we are currently investigating its
potential impact on our services. Also, we are currently upgrading
tens of millions of Yahoo! Mail accounts for consumers worldwide, some
users may experience temporary fluctuations in service as we update our
systems. Please continue to try accessing your account, or clicking the
Refresh button on your browser. We expect Yahoo! Mail to resume to
normal after the upgrades are completed.

Thank you for taking the time to write to us.



SBC Yahoo! Customer Care

New and Improved Yahoo! Mail - better than ever!

Posted by: Brandee at June 18, 2004 06:23 AM | Permalink

Well here I am again. Yahoo uk mail back to gibberish. It worked for about a day. Storage size took a couple of days to increase.

Back to either displaying as programming script or graphic buttons display. One or two occasions managed to make sense of a couple of downloads before went off again.

I can confirm that as a free subscriber there is absolutely no customer service. In one or two years I have never received a reply from them.

Yahoo uk tv satellite channels been out of date for months. Cannot update my Yahoo to show correct channels.

Maybe everyone should get together and contact the advertisers and tell them they are paying for a crap service that probably does NOT work more than it does, with no way of recording problems. Advertisers should demand an immediate refund unless Yahoo addresses its inadequecies straight away.

I also keep getting an error message when in yahoo mail or messenger.Something to the tune of Visual basic C+++ runtime error and internet explorer has to close down.

Posted by: David Ashley at June 18, 2004 07:25 PM | Permalink

my email account has been terminated after days of trying to log on with my passward since 15 of june with no luck
Has anyone had the same problem

Posted by: HEG at June 19, 2004 02:42 AM | Permalink

5 days without a glimpse of my inbox and counting! "New and improved Yahoo! Mail - better than ever!" ???? - they are definitely having a laugh!
Still no official word on the matter, which is pretty poor. Customer Care has certainly passed them by - maybe it's just a sign on the door of an empty office - seems that way! Brandy, thanks for enlightening us with the reply you were sent, replies from Yahoo are like gold dust it seems, maybe you should frame it, could be a valuable antique in the future!
They probably think we have no right to complain because many of us are taking advantage of a free 'service', but obviously paying customers receive little or mostly no extra for the 'privilege' of paying.
How nice would it be if they actually told people what was going on?!

Posted by: Jayne at June 19, 2004 06:11 AM | Permalink

im going 3 days of not being able to long into my yahoo. the 100 mb of space was nice but not unless i can get to my mail... the same thing with juno. im going nutty with out any e-mail...

Posted by: nate at June 20, 2004 05:05 AM | Permalink

Is there any hope that this problem will be corrected? I was able to see my yahoo page yesterday and see that I had mail but unable to access the messages. Today, I can't even get to my home page much less the help page. Any suggestions?

Posted by: Eileen at June 20, 2004 10:09 AM | Permalink

I am having similiar problems accessing my Yahoo account. I am unable to login via e-mail or even just login to I downloaded Yahoo Messenger. I was able to login to Yahoo Messenger and I could view my address book in messenger. But i still cant access my e-mail or briefcase. Funny thing is that yesterday I was able to once access it and saw the new UI, browsed my e-mails and came to know about the 100 MB improved storage limit. I will keep looking at this forum to get help.

Posted by: Siva at June 20, 2004 12:29 PM | Permalink

Yahoo!!! Since they 'upgraded' the service, I cannot access my mail. I get a "File Download" panel... Just hangs around doing nothing for a while, then nothing!

Got a reply from Yahoo 'Help' saying blah, blah blah, and that if I have further trouble, to contact them via their new upgraded service - which I still can't get at! This is from any pc; and none of the workarounds on this page work!

Anewly opene email account (since the upgrade) works perfectly, but none of my established accounts are available to me!

Posted by: kbr at June 20, 2004 04:38 PM | Permalink

I have not been able to access my yahoo mail either for the last 2 days. I can log on and access the other features, address book, calendar and notepad etc,, it just wont load the mail . I get the message " a connection failure has occurred" I am in Australia and my husband was able to get to my mail on his computer in the USA no problem. I am using a Mac with the Mac OSX 10.3 (panther) with IE and Safari,, Mail wont open on either browser.
Any Ideas?

Posted by: Cathy at June 20, 2004 06:18 PM | Permalink

Well i've found a way to get past all that gibberish/letters/code whatever it is..

I just need to make sure Ad Muncher is running before i try to sign into yahoo mail...and i get in everytime...i dont know why only using the banner/pop-up blocking features of it but it works.

Dunno why it works..but it works for me...maybe can help some of you guys too.

Posted by: crazed at June 20, 2004 06:20 PM | Permalink

I too have been unable to access any pages for the last few days. Has anyone on this thread been able to successfully solve this problem?

Posted by: unhappy at June 20, 2004 07:57 PM | Permalink

I too have not been able to access one of my yahoo mail accounts. I have two accounts and one works and one doesn't. The one that doesn't work just hangs and hangs and finally returns a typicall cannot access message. The account was fine immediately after Yahoo's upgrade but seemed to go down late Friday/Early Saturday. It is really frustrating as contacting Yahoo is a joke!!! Nice upgrade YAHOO!!

Posted by: Damian at June 20, 2004 08:58 PM | Permalink

I haven't been able to get into any of my Yahoo e-mail accounts or Yahoogroups this weekend. I was able to open a new account, but could not sign out of it, much less sign into an old account -- and when I went back to the new account later, the same problem occurred -- we sit and sit and eventually get a "Cannot find"/"Page not available" error message. (I heard that Comcast customers were having problems, but Comcast claims they have been resolved.)

Posted by: Gary at June 20, 2004 09:42 PM | Permalink

Ha.. funny that. I am on COMCAST as well and cannot get to one of my email accounts.

Posted by: Damian at June 20, 2004 09:59 PM | Permalink

I have been having the same issue all weekend, trying to sign into anything on yahoo, or even submit a help form!!

At my friend's house, with COMCAST as well, I was able to log into some things, but not others.

Wow, you would think a service as big as yahoo would get this issue fixed!

Posted by: jon matthews at June 21, 2004 12:12 AM | Permalink

After reading the above comments, I am also a COMCAST customer, so I called them and it is a problem with Comcast - they are "working on it" with hopes of resolution in 3 to 4 business days!

Posted by: Eileen at June 21, 2004 05:43 AM | Permalink

I too have had problems since late Friday. I have comcast at home but just got into work and tried it out and STILL can't login. I know we aren't using comcast at work... it could be a problem with the service provider comcast uses.

Posted by: Eric at June 21, 2004 06:49 AM | Permalink

Ok folks.... here's what I found...

I just started having the 'page cannot display' problem and found that it's resolved by using a proxy. Enough said for experienced users.

For those of you who are saying 'huh?', read on...

a proxy acts as a middle man, passing your requests on to a web server. This means that the web server thinks it's the proxy making a request, not your IP. The proxy forwards the response from the web server back to your PC.

Your ISP says it's not their problem cause they are working fine. Yahoo says it's not their problem cause their mail server, is indeed, operating fine.

If this resolution works for you, then it means that Yahoo won't accept requests from your IP, maybe because they believe you are a spam server (that's just a guess).

One last thing - you can find proxy servers by searching the net for 'proxies'. And keep in mind that not all proxies will work, especially if Yahoo has the proxy's IP blocked. To update IE with your proxy, go into IE's Internet
Options....Connections.... LAN Settings....and at the bottom under Proxy
Settings, click 'use a proxy server for your LAN' and fill in the address & port of the proxy server (I used as a proxy with a port of 80)

Good luck to all!

Posted by: Randy at June 21, 2004 06:58 AM | Permalink

I too have not been able to access any of my yahoo mail accounts ,doesn't work just hangs and hangs and finally returns a typicall cannot access message. The account was fine immediately after Yahoo's upgrade but seemed to go down late Friday/Early Saturday. It is really frustrating as contacting Yahoo is a joke!!!
Any way to get help...Pleaseeeeeeeeeeeeeeee!

Posted by: Sara at June 21, 2004 07:08 AM | Permalink

This is an interesting thread. I have been a COMCAST subscriber and never had any problems until I bought a new computer! Set it up this weekend, re-installed the COMCAST software and now I'm getting the "not available" message. I'll bug COMCAST and see if I can shake more info out of them.

Posted by: Dave at June 21, 2004 07:41 AM | Permalink

Update - Just spoke with Comcast. They do confirm Yahoo problems. As of Monday AM EST, Comcast say they think they have resolved the problem accessing My Yahoo pages except Mail. They are still trying to resolve routing issues with Yahoo Mail. No answer on when they expect to resolve the problem.

Posted by: unhappy at June 21, 2004 08:24 AM | Permalink

Minor breakthrough earlier. I actually managed to get to the welcome page at 3PM UK time and after several attempts managed to get into the inbox, but couldn't open any messages. I had 2 messages from Yahoo about the problem but couldn't get into the first to read it. After many tries, I finally managed to get into the second, which was a feedback request asking me to follow a link to fill out a form stating what I thought of the new 'improved'(????) Yahoo mail and to advise of the problems I'd been having, but the link didn't work and since then I have been getting the same page of symbols as before each time (Maybe their swear filter knew what I was going to say and chickened out!). Seems that they may be making progress, albeit very slowly. The problem definitely lies with Yahoo.
My only advice is to keep firing off those error reports, every day, twice a day if need be, as this seems to get them moving a bit.
At least I managed to get into the inbox to see who had written to me, so thankfully I can contact the senders via msn instead to let them know not to send anything to my Yahoo mail for the time being. If I do manage to get into the feedback form at some point, I will try to let them know about this page so that they can see for themselves the different problems everyone's mentioned & how fed up we all are with their lack of information etc.

Posted by: Jayne at June 21, 2004 09:15 AM | Permalink

So I contacted Comcast about the problem Monday 11 AM eastern time. They totally deny that it is their problem. The curious thing is that I can access the yahoo mail if I hook my computer directly to the modem, but if I am trying to access it through my router it times out and gives me the usual error page. The rest of my internet works fine when connected to the router, and I can access hotmail and ebay. Does anyone know a way that I can fix this???

Posted by: Annoyed at June 21, 2004 09:47 AM | Permalink

To be honest, I don't think it has too much to do with Comcast, think it's just an issue with Yahoo themselves. I'm in the UK and do not use Comcast and I'm still having the same problems as everyone. There seems to be a few variations in what people are experiencing, some people managing to get in but not be able to use certain features, some people can't get in at all. Some resolutions seem to work for some people but not for others, for example, some have found that if they switch to using dial-up instead of BB they can get in, I only have dial-up but I can't get in. Think it's just a case of Yahoo getting themselves sorted out, then hopefully all these problems should disappear.

Posted by: Jayne at June 21, 2004 10:27 AM | Permalink

This would be getting funny if it weren't so annoying. When I contacted Comcast, they did seem to indicate that it was (at least partly) their problem. Here's the response:

We apologize for the inconvenience of this Yahoo issue.

This Yahoo issue is a known issue that we are currently looking into.
The problem is more than likely an update issue of some sort (possibly
DNS) between our two services that will self-correct on your end when

If you have a router, disconnect it and connect one computer directly
into the cable modem. Unplug the modem from its source of power for one
minute then plug it back in. Reboot your computer. Try accessing things

If the above doesn't help resolve your problem, try accessing Yahoo
directly via its IP address.

If that doesn't work, you will have to wait for resolution on this end.
Engineers are working towards resolution right now. Unfortunately, I
have no estimated date/time for resolution.

If you have any additional questions or concerns related to this matter,
please contact us at 1-800-COMCAST.

Posted by: Dave at June 21, 2004 11:46 AM | Permalink

The ad muncher suggestion worked like a charm, i downloaded it ran it & instantly gained access to my yahoo mail :)

Posted by: Jamie at June 21, 2004 12:45 PM | Permalink

Looks like thing may have been solved (maybe??),10540524~mode=flat~days=9999~start=140

Posted by: Damian at June 21, 2004 03:23 PM | Permalink

Crazed, you are a genious! I have also just downloaded the Ad Muncher thing from and instantly I have accessed my mail and everything seems to be working fine. So if anyone else is still having problems, please try this, hopefully it will work for you too! I am now able to reply to an email from Yahoo regarding my fault report and I will let them know about this, hopefully this will help them work out the problem. BIG THANK YOU TO CRAZED!

Posted by: Jayne at June 21, 2004 04:12 PM | Permalink

Anyone know of an Ad Muncher equivalent for the Mac?

Posted by: Cathy at June 21, 2004 06:29 PM | Permalink

My problem finally ended, with no help from me. I assume Comcast and Yahoo! figured it out.

Posted by: Dave at June 22, 2004 06:23 AM | Permalink

Yahoo mail is working for me now too, with no help from me. Started working yesterday afternoon around 3 p.m. EST. I might buy that AdMuncher thing anyway, sounds like a neat program!

Is anyone still having access problems this morning? And has anyone heard any official word from Yahoo on the matter?

Posted by: Jen at June 22, 2004 06:42 AM | Permalink

I figured out the problem with my mail. Yahoo was innocent in this case. I had accidently unchecked Yahoo Messengers Protocol Helper in IE. Simple as that. So anyone still having the same problem, it's something to check.

I also got a reply from Yahoo Help, they do try. They told me to upgrade my browsers. :)

Posted by: Cathy at June 22, 2004 08:05 PM | Permalink

Free Yahoo! Mail problem (Delete Button)
I too had foll problem using I.E 6: Yahoo Mails Delete button dosen't work.
I have Spyware, Zonealarm blocking Popups and resticting IE changes.

Doing foll will fix it:
Tools->Internet Options -> Security -> Choose Trusted Site
Click on Sites Button and add

This site collects your personal profile:
» (click for more info)

Vivek Dey

Posted by: Vievk Dey at June 24, 2004 03:34 PM | Permalink

My yahoo mail account is still having a capacity of 6MB, whereas yahoo says 100MB is free and automatic. so how could i update my mail account to 100MB.

Jignesh Patel

Posted by: Jignesh patel at June 29, 2004 04:26 AM | Permalink

Ok...its working out fine for me..thanks a lot (no sarcasm seriously).
No problems signing in either.

Posted by: H.H. at June 29, 2004 05:25 AM | Permalink

Anyone experiencing this problem(s) with Yahoo Mail:

1) While in Inbox the "Delete", "Spam", "Mark" and "Move..." buttons do not work,
2) I can open and read messages, but the "Delete", "Reply", "Forward", "Spam" and "Move..." buttons do not work
3) The page formats/layouts are not "correct".

I'm sure it's a firewall problem, because I only have these problems when I use my laptop at work, where I'm behind the company's firewall.

Does anyone know of a fix? THANK YOU!

Posted by: HE at June 29, 2004 10:09 AM | Permalink

I was having problems accessing my email. What finally worked was the following.

I pulled the power plug out of both the router and cable modem and let them both sit a few minutes. You have to pull the plug - just turning them off doesn't work!

I then plugged the cable modem back in and let it sit for a minute or so until got to the point where the data light was not on and two others were solid. I figured this was its "Uh, I'm waiting" state.

I plugged the router it.. let it go through its boot and its lights started and the data light on the cable modem start flashing. Typical stuff. Ok.. So I go back to my computer which has not been rebooted or anything.. In fact I was still logged into Yahoo messenger when I pulled the plug. It logged in automatically. I loaded IE independent of Yahoo messenger and typed Entered my login ID and password and pressed [ENTER] and...


Don't know what the exact issue was but after doing the above it worked like there never was an issue.

Posted by: John at July 4, 2004 07:26 AM | Permalink

hello, still my mail account is showing 6mb storage, i have not got 100mb free storage, what is problem in my mail account please give me solution

Posted by: shiva at July 4, 2004 08:56 AM | Permalink

Anyone has problem regarding free yahoo mail like this?
1) While in Inbox the "Delete", "Spam", "Mark" and "Move..." buttons do not work,
2) I can open and read messages, but the "Delete", "Reply", "Forward", "Spam" and "Move..." buttons do not work
3) The page formats/layouts are not "correct".

This happened after I had installed the mcafee internet security.

Anyone knows how to fix?

Posted by: paul at July 9, 2004 05:37 AM | Permalink

I have a paid account. I am having all of these problems. IF i can edven get in. most times I can get in, then cant do anything. send, open a folder, delete..whatever. eventually it times out and it goes to an error page.

i called them, they went in my account- as they did, mine got fast as anything. said they couldnt see anything wrong! hung up, and it went to worse than before. now I cant log in at all!

funny, Yahoo posts profits and stock increases this week - but I cant use thier product. I hate msn, but I think i am about to be a hotmail user.

Posted by: bella at July 9, 2004 06:53 PM | Permalink

Since 6/19/20 I have had problems with Yahoo email. Going on three weeks now. I can't reply or forward. Delete works okay. For awhile I could compose and send but not any more. ? with the problems appearing to involve a large number of clientele world wide, both paid and unpaid, why haven't I read anything in the papers or on the news about it? Perhaps we should start inundating the media with the question? I will be monitoring this site for an answer. Email less for almost 3 weeks.
Diane Perkins

Posted by: Diane Perkins at July 10, 2004 02:40 AM | Permalink

Dear sir........

how are u my some yahoo id hacked plz send me

free software and simple send me .......
my id is yahoo:

Posted by: Adil at July 10, 2004 11:13 AM | Permalink

i'm having problem with mail between my yahoo mail and anyone with aol. they not getting any of my mail and i'm not receiving any of theirs. any answers?

Posted by: don at July 11, 2004 07:35 AM | Permalink

where is the html tags allowed on the compose mail window in yahoo mail. i can't seem to see the html tag allowed in my yahoo mail. i've been using it before but with this new yahoo mail look i can't see it. and i definately want to make use of html tags.please anybody with a solution should please and please email me. i might not be able to get back to this site, cos i got many other sites to paste my complaint on. please and please help me.

Posted by: TRAE at July 12, 2004 10:55 AM | Permalink

my email address is

Posted by: TRAE at July 12, 2004 10:57 AM | Permalink

this is the help i received. might benefit someone


Yahoo have made certain buttons dependent on the browser allowing their advertisiers' sites to run _Javascript applets or "Mobile Code".

They appear to have made agreements with spammers to force us to view their ads and provide profile info to them.

To make matters worse, the particular sites will vary for each of us depending on our location, domain version and (possibly) pregathered profile info.

My ??? addie is fine, but will only send attachments if I allow "" to use mobile code. Sometimes it will also request (another scumbag spammer) when I ask to attach a file.

You might want to set up a temporary .uk addie as described in my post: is worse! I had to enable Javascripting on both "" and "" before it would allow me to even send or delete an email.

To resolve this, you need to put your firewall into "Learn mode" or in ZAP's case, switch on Privacy Advisor. When it blocks _Javascript, click to view details, then enable mobile code for that site. Go back to the previous page and repeat until no more Java blocks are happening.

nb. You *don't* need to allow cookies, web bugs or (ironically) adverts. These can remain blocked throughout!

All the buttons you pushed to get this far will now work. If others don't, just find out what site is requesting _Javascript and allow it.

Don't forget to note which sites you enable. When Yahoo get their act together, you want to be able to go back and block all mobile code from each of the scumbag ones you just enabled.

Get back to me (somehow!) with browser and firewall versions if you need more detailed help, but I can't tell you exactly what to do without that knowledge.

The pub beckens me right now, but I'll check for any reply later.


Good luck!


Posted by: TRAE at July 12, 2004 05:10 PM | Permalink

i get this message when i try to login into my email account:

Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.

what is going on here, i can't access my email since july 11 and today july 12. is any one having this problem, please let me know if you know a way to login in.

Posted by: april at July 12, 2004 08:27 PM | Permalink

ok peeps thanks for all the help. especially basil: . but my problem has been solved. after writing yahoo i finally got a response. here is it:


Thanks for writing to Yahoo! UKIE Customer Care.

In an effort to provide you with a better streamline interfaced, we
removed the View HTML source checkbox on the compose page. We
apologize for any inconvenience this may have caused you.


Customer Care - Yahoo! UK & Ireland

CONFIDENTIALITY NOTICE: This email and any attachment is confidential
and may be legally privileged. It is intended for the named recipient

well anyway too bad cos i don't think it was the right thing to do. peeps are definately gonna miss teh html tags. especially myself. anyway thankGod for my email account. atleast i can now fall back on them cos they allow the html thingy. peace out.

Posted by: TRAE at July 13, 2004 08:47 AM | Permalink

I have also started to have this problem HOWEVER it seems tied to my DSL subscription. I have 2 laptops - the first i installed the Verizon DSL software to "activate" account. The second I did not. On my first laptop I experience all of the problems above with no resolution. I have uninstalled the verizon software and downloaded firefox to no result. My OTHER laptop accesses Yahoo mail and sends just fine. I find it strange the only things I can access onthe first computer in the Yahoo account is Help and my addresses....

What can I do to fix my other laptop - im guessing somehoe the MSN/DSL software blocks yahoo in my registry??? Is this possible??

Posted by: 2cheval at July 15, 2004 04:38 PM | Permalink

Yippee!!! After more than 3 weeks my Yahoo is back and apparently running just as it use to. I finally contacted a computer newspaper columnist whos suggested that my problem might be browser specific.
He suggested that I change browsers. He thought that Internet Explorer might be my problem as they had done things like this in the past and that their Hotmail is a major competitor of Yahoo. I changed to Netscape (there are other browesers which might work also) and everything seems to be running just fine.
I can send, delete, reply and forward to an individual or using the multiple addressee format.
Hope this helps someone out there. Best to you all

Posted by: Diane Perkins at July 15, 2004 04:49 PM | Permalink

I want my email address RE-ACTIVATED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by: Courtney at July 18, 2004 10:52 PM | Permalink

try to change ur Yahoo password once. it works for me at least!

Posted by: guest at July 18, 2004 11:04 PM | Permalink

im tryin to log in on black planet and it says either wrong user name or password and it worked erlier when i loged in

Posted by: charles esteban at July 19, 2004 01:53 AM | Permalink

im tryin to log in on black planet and it says either wrong user name or password and it worked erlier when i loged in

Posted by: charles esteban at July 19, 2004 01:53 AM | Permalink

i am one of those who receive the annoying "page cannot be displayed" message everytime i try to access to i tried everything people suggest: other browsers, changing proxy settings, secure box, other links, deleting cookies,unplugging the cable modem etc. but nothing worked! i'm having this problem for a few days but i can see here that these things started at least in november 03, so it has been at least eight months. of course, this is not the first problem i had with yahoo. i see there is some serious things going on; but as far as i could find out from the search engines, still nobody deals with the issue, except the victims and some good people who try to help them (us) in some forums. i'm pretty sure that my problem will be solved within a few days or weeks -it'll go just as it came,supernaturally- but it seems like they'll continue to make other people angry.
they make millions of dollars but still fail to work properly and they don't give a damn about it. so, let's protest yahoo! (i got really really mad this time!)

Posted by: anna p. at July 19, 2004 03:42 PM | Permalink

I don't want mozilla on my yeahoo sites please see that this is taken care of as soon as possable it wiuld be greatly appreachated


john tabat

Posted by: john tabat at July 19, 2004 09:50 PM | Permalink

I have a problem like this can you help me.

YPAGER.exe has generated and will be closed by Windows.
You will need to restart the program.

An errror log is being created.

Posted by: doel at July 20, 2004 01:49 AM | Permalink

My only problem currently with yahoo is that when I close out the yahoo mail window & return to my desktop, explorer hangs for 1-3 minutes. I am unable to do anything, just wait or ctrl-alt-del & restart. I have windows ME with IE 6sp1. Anybody have a solution for this. It's the only site that does it.

Posted by: bear at July 20, 2004 09:18 PM | Permalink

anyone experiencing this problem?

i am a yahoo plus user. for the past several days i have not been able to access my INBOX nor delete any messages. further more, an email i wrote in my SENT box shows an attachment of over 4GBs, which is 2GBs more than the storage and way over the 10MB allow per mail. however, everything else works...but is of no good since i cant get into the main INBOX.

can anyone help?


Posted by: tobi at July 22, 2004 12:48 AM | Permalink

If anyone out there has YAHOO/SBC-YAHOO email accounts, has anyone had a problem sending email to JUNO.COM users? I am consistently getting an 'ACCESS DENIED' error on the bounce back msg. I think it is JUNO's feeble attemt to limit SPAM to their users. Or at least this is my guess. Anyone else had a similiar problem. Or has anyone ever been able to send email from SBC-YAHOO to JUNO? My friend can send me meail to the SBC account, I just can't send her mail. So I finally (on a fluke) tried sending from my new GMAIL account, and bingo-it worked! So this is why I have a feeling it is just JUNO's fault, and they need to fix their MX servers...


Posted by: bonecrusher at July 22, 2004 08:01 AM | Permalink

WHY is it?
every time i go to log on to change my profile i cant get message , "This page is currently unavailable. Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later "


Posted by: CLAIRE at July 25, 2004 07:00 AM | Permalink

i want to know more about yahoomail and how to check some one else password

Posted by: justin at July 28, 2004 05:30 AM | Permalink

I had problem with yahoo email and until now I could not find the solution to this problem. Someone can help me about this? Because I can't write, reply or ever delete the message that I want to delete and onething I can do is to read the messages nothing more. Recently I used MOZILLA BROWSER but some features to the yahoo mail was gone, and also I could not play music radio that I did before so now I don't know what to do. Someone who knows about this promlem just email at

Posted by: Buddy at August 3, 2004 08:42 PM | Permalink

I am a Yahoo! Mail Plus user and was getting 25MB storage before Yahoo upgraded its free accounts to 100MB and Mail Plus accounts to 2GB. So I got a notifying email from Yahoo, saying that I now have 2GB and no banners, but when I looked at my inbox capacity meter, it showed 100MB, not 2GB. I do not have banners, so I am definetely on a Mail Plus account, not a free acount, but why 100MB??

Trying to contact Yahoo is a joke, every time I email any of their contact emails, I get an automated response recommending me to go to their help pages, where they say 'all' questions are answered or to fill out a feedback form, which was hidden far away and when I managed to find it and filled it out, I still got an automated response telling me to go to their help pages. No mention of feedback form this time.

Is phoning Yahoo, really the only option to contact them? I am asking because I'll be calling from Austrlia and can expect a bit of a wait (as usual with large companies) before they pick up, costing an international calling rate.

I am also woundering what will happen when I go over 100MB limit (I'm currently at 55%). Will Yahoo threaten with removing my files if I don't remove some myself and eventually do so if I don't? How dumb is that?

Or maybe I should wait them to remove my files and sue them after for my lost files? I have paid for a 2GB inbox, not 100MB and loss of my files will be entirely their fault.

Does anyone else have same problem?


Posted by: Erik at August 4, 2004 03:19 AM | Permalink

Hello...I had the same soon as i clicked on my "imbox" link the page would time out....then i decided to check whether my routers firewall had anything to do with i connected my modem (dsl) straight to my computer (as opposed to going through the router then to all the computers in the house)...guess was fine...the problem was the routers firewall........check your firewalls!!

Posted by: Jesse at August 11, 2004 04:10 PM | Permalink

Ok here is a problem a co-worker has encountered: He gets the 999 error page when trying to sign in with HIS username and password on HIS computer. He also get the error page when trying to sign in with HIS info on MY computer. I can sign in using MY info on MY computer--but not on HIS computer.

We tried clearing the cache and cookies, tried using Firefox 0.91, tried using the secure login, tried login in via Yahoo! Chat, tried adding Yahoo! to the trusted sites list...

I was thinking it's all Yahoo's problem, but why would MY username and password fail on only HIS computer if that was the case??? So I think it's a combination of Yahoo! and some local settings that aren't quite right.

All our machines are behind a firewall, but that isn't the problem because I can sign in with MY info on MY computer.

My co-worker wrote Yahoo! for help last month but hasn't heard back from them. I checked all through Yahoo! Help but turned up absolutely nothing.

Anyone else have any other things to try?

Posted by: cow at August 11, 2004 04:20 PM | Permalink

Since June 15, 2004 my bulk folder isn't working. No spam-mail lands in it anymore, although the Spam-Guard is enabled and the settings are correct. Customer service has verified that it is true, by sending fake spam messages to my inbox and confirming that they were not directed into the bulk folder but into my inbox. They told me to be patient. I replied to an email from asking for an update, but the email bounced back as undeliverable!!!! A friendly employee from SBC/Global called me a month ago, asking about the problem. She told me to call her if the problem wasn't solved within two weeks. Well, I called her and left a message, she never returned the call.
Has anybody else experienced the same problem???

Posted by: Gene at August 29, 2004 09:03 AM | Permalink

I had a yahoo acct de activated for no apparent reason. I am not sure what to do. The thing is I also had a yahoo group too. It's still up and running. My profile is still active and searchable. I wanted to go in and delete certain advertising that looks like it wants to take over my group. I am wondering was it really yahoo who shut me or was it spammers. I have no nudity on the site at all. It's in the health section it's a group about make up. I have members of all ages and lifestyles. I am not really sure what to do. Also, I did send a customer care form but it acts as if it does not understand. Above is my yahoo group. You can say I am moderating from the sidelines. I wish they would delete everything or reinstate my acct. If anyone has any idea what could have happened I would greatly appreciate it.

Posted by: Fancy at August 29, 2004 04:27 PM | Permalink

I had same problem with IE6, it worked with Netscape 7.1 !!

Posted by: Linux at August 31, 2004 03:04 AM | Permalink


Posted by: sirusmaster at September 2, 2004 02:48 AM | Permalink

I thought I was the only one having problems with yahoo mail. I now just get a lot of garbled rubbish when trying to acces my mail, I can still get into my address book, notepad etc but cannot get into my mail ?
I have even registered another yahoo account to check there was nothing wrong with my settings, and the new account works fine. It's now been approx. 2 weeks since I have been able to check my mail, you can only email yahoo for support but only got an automated response back.
Yahoo............get your act together

Posted by: Alan at September 2, 2004 06:08 AM | Permalink

We were having this problem recently. We found the cause of the problem in a dns record.

Our A dns record does not match with the A record.

Posted by: BIT0101 at September 2, 2004 06:39 PM | Permalink

Still can't get yahoomail to work. But there's a possible solution that will let you read you messages. Note that you won't make any replies or anything else, just read your messages. Try entering, enter yahoomail address in the URL field and start surfing! It only works once a day, but it's better than nothing. Good luck. Piero (from Lima, Peru).

Posted by: piero at September 3, 2004 09:14 PM | Permalink

want to start over becouse some one change my pass word and when want to get new one and i did and it won't work so want to save my mail so i can check it so can you please help me

Posted by: jennifer_dougal at September 7, 2004 03:26 PM | Permalink

i would like help please i am trying to get rid of yahoo mail,but i want to keep yahoo messenger how do i do that

Posted by: john at September 10, 2004 06:34 AM | Permalink

Hey check it out - Talked to someone in customer service - likely a friggin indian following a silly help desk script. He said he could not help us out. "But we need to get into our email!!!". Sorry can't help you with email.

Keep the outsourcing trend going. Foreigners following scripts. Nice Yahoo! Bye bye!

Posted by: yahooSucks at September 10, 2004 11:59 AM | Permalink

five days and i can not get into my inbox. i have read this entire page and tried every suggestion, nothing works. i e-mailed and called yahoo and they don't give a shit. can someone please tell me what to do. PLEASE

Posted by: chris at September 14, 2004 10:00 PM | Permalink

I STILL don't get why people are going mad at Yahoo. I don't know about the paid yahoo, but the free yahoo mail service sure beats the others. I've been an ardent hotmail fan; unfortunately all my friends use msn messenger and i've got no other option than to follow msn. I want everyone to switch to yahoo immediately. Why?..well check out this comparison:

1) Firstly, the most important, that is to say, the storage space...100 MB provided by yahoo compared to a measly 2 MB by hotmail..i'm talking about the free service.

2) Then the attachment size limit. Yahoo shines with 3 MB, and hotmail giving 1MB, well that's half of its storage limit, you can expect your mail to bounce back if you use the entire 1 MB message limit.

3) Lastly, the junk mail folder. While yahoo keeps its contents for one whole month, hotmail empties it every five days, ensuring that you lose your important messages addressed to mailing lists in which you are included. Well there are times when i won't be able to access my mail for more than 5 days, esp. while going camping or trekking (this is my case, and i dont have a laptop- even if i had, i'd be a jerk in front of my friends if i carried it around.)

Please note that all these apply to their free services, not the yahoo or hotmail plus service. Also note that i was a stubborn hotmail fan before being impressed by yahoo.
(you may ask- why then did i opt for hotmail first?...well.. they say first impressions count...i liked the name 'hotmail' better than 'yahoo'. yahoo? quite a name!

With best regards
Hareesh Haridas

PS: I sympathise with yahooSucks who has been a victim of outsourcing. I hope it stops, but, well, you know, the Indians are not to blame. (i'm an indian) The ones really to blame are the profit motivated established company big shots. (they are Americans) You know, USA has a capitalist economy (that's what i learned), and therefore profit, and not welfare, is the motive. If you want the government to think of the welfare of the people first, then the economy must be socialist. Like that of the former Soviet Union or China; but then again, i heard Americans don't like that kind.

Posted by: Hareesh Haridas at September 16, 2004 03:50 AM | Permalink

I read that you got on the line with Yahoo support.
What is their phone number?
I cannot find it on any of their pages.
My password mysteriously no longer works and I haven't been able to access my email in days.
None of their "form letters" solutions work to resolve the problem. I am beyond frustration with them.

Posted by: Sharon at September 21, 2004 09:49 AM | Permalink

I read that you got on the line with Yahoo support.What is their phone number? Or has then been a solution that can be sent. One id works and even new one works. But the one I used for so long does not. It is my mail, im, mobile, everything. Plus I have paid services with this id.

My password mysteriously no longer works and I haven't been able to access my email in days.
None of their "form letters" solutions work to resolve the problem. I am beyond frustration with them.

I am having the same problem as Sharon noted.

Posted by: Donna at September 21, 2004 10:14 AM | Permalink

I too would like to get Yahoo support's phone number. Could those who phoned in give me the number?
Hareesh Haridas

Posted by: Hareesh Haridas at September 21, 2004 02:46 PM | Permalink

We recently installed a ADSL line and work and my yahoo is very slow, when i finally open my email account - and when i click on the inbox - a blank page appears - can't find site.. or some thing like that - what mus i do?

Posted by: Prof at September 22, 2004 05:27 AM | Permalink

AHHH!!!! Yahoo sucks!! I have no been able to send any out going messages for over three weeks. I can type in the subject field but when i try to type a message or to send an attachment i can't. has anyone heard anything about what is going on? Is there any tech support from yahoo? This is getting really frustrating. I've been using yahoo forever and don't really want to change but email isn't much good if you can never respond.

Posted by: Dingo at September 22, 2004 01:13 PM | Permalink

Ok I had the error 999 page unavailable please try again later... and in IE I went to Internet options... advanced... and made sure use java was selected (I share a cube at work and have not been able to login for some time... turns out the other guy who sits here installed a 3rd party java controller, which turned off the option in IE to use its own java interface) this allows me to log in... I hope this helps... because I know how frustrating this problem has been for the past 2 weeks.

Posted by: Tom stone at September 24, 2004 07:41 AM | Permalink

Unable to process request at this time -- error 999
Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.
still prevailing over me... after the initial rboot had worn off... the very next time I tried to log in... got the same error as shown above...

Posted by: Tom stone at September 24, 2004 08:10 AM | Permalink

Now, after some rearrangements in my PC, I am not able to compose,yahoomail, can somebody suggest for remedy
waiting to hear sincerely B Subramonian

Posted by: bs at September 26, 2004 09:56 AM | Permalink

i can get emails and read them and forward them.but i go to my address book to compost and hit insert that address and the screen goes blank.i have contacted several places and nobody and help me without money. i am not very good with computers and cannot afford to have errors fix all the time.can you help with this problem

Posted by: teri at September 28, 2004 11:16 PM | Permalink

Dear sir somebody hack my passwords id is and my password is hacked by a somebody hack my sir can u help me how do i get my passwords back ferom them plz...give em e clue...itis important for me..


Posted by: lokanath at September 29, 2004 06:39 AM | Permalink

Haha, funny how dumb u have 2 be to not get into emails.

Posted by: Mr. Yahoo at September 29, 2004 02:33 PM | Permalink

I have two yahoo email accounts. One that is about 6 years old, and a newer one.

I've never had a login problem with my older address, I'm able get in everytime. With the newer address however, I'm having the same trouble everybody is having. I can only login about 5 percent of the time. Some days I can't get in at all. It is unbelievably frustrating!

This crap has gone on too long. Complain to yahoo about this at:

Posted by: fstead at October 2, 2004 11:11 AM | Permalink

Could login to Yahoo but couldn't open the inbox. Problems began when we setup a router. Lower the MTU and you should be fine.

Posted by: oxynail at October 4, 2004 02:40 PM | Permalink

Its easy to complain aboi=uyt a free service isn't it. the World owes you all a favour

Posted by: Ricky Boy at October 5, 2004 02:39 AM | Permalink

Do you work for Yahoo then Ricky boy?

Posted by: webber dream at October 5, 2004 04:31 AM | Permalink

I meant about - not sure what aboi=yht means - I think its something to do with a calculation on the theory of evolution that I have been working on or something.

Posted by: Ricky Boy at October 5, 2004 04:31 AM | Permalink

Listen Webber wetdream I work for myself and my aim is to rid the Internet of all the free loaders and moaners!! You don't get nothing in this world for free so all you scroungers out there Get a Job and if you want a perfect service - pay for it.

Posted by: Ricky Boy at October 5, 2004 04:36 AM | Permalink

I am getting some blank mails as an attachments and they have got affected with virus. So I can't view them. So please tell me how to stop this.

Posted by: soumya at October 5, 2004 10:04 PM | Permalink

I'm having problems with yahoo mail. I can log into it fine. I'm not able to send anything though. I've been receiving emails fine. It will let me type the address and subject but will not let me type the message. Its like the message box is froze. Anyone else have this problem?

Posted by: Brandon at October 16, 2004 11:02 PM | Permalink

i can sign in but when i go to get my inbox its blank, totaly blank. i dont know what to do. any help out there???

Posted by: kissychristina at October 21, 2004 10:17 AM | Permalink

every time i go to log on to yahoo mail i get message , "This page is currently unavailable. Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later "
This is goin on since last five days and i don't know when this will be repaired?
One funny thing is that if i open one new yahoo mail address, then the new id is accessable for one time only. Next time it is not possible.

Posted by: DDas at October 21, 2004 12:07 PM | Permalink

i cannot access my mails when ever i try to get into yahoo mails cookies comes up i tried exactly what they told me to do but nothing works ,i am fustrated

Posted by: angel at October 21, 2004 07:29 PM | Permalink

Is there live help at yahoo? And if there is, do they have a clue? I deleted my mail account, with hopes of senders being notified of this action. NO. Mail is NOT being returned to sender. I have wrote a zillion letters and no go. Why on earth don't they close my account, or at least give me the mail which is in it??????

Posted by: Diane at October 21, 2004 10:49 PM | Permalink

I can't access my yahoo mail. I try to sign on and I get no error the only thing that happens is the login page refreshes with my login and password fields cleared out. Has been happening for more then 24 hours now. Any ideas?

Posted by: Tim at October 25, 2004 07:33 PM | Permalink

My yahoo email stopped working, it claimed that my password is not valid. So I tried to get a new password, but it did not recognize my secret.

After one hour it started working again.

I am waiting for gmail, Yahoo is from the old generation of Internet pioneers and it is time that they innovate or loose market share. I have 2GB space from their mail plus. But I think there is a lot of incompetent people running the show there.

The biggest incompetence is not having 24/7 live support. Call centers are available around the globe to do these jobs, all that is needed is to find companies with good integrity who will not divulge or sell members info or a system, where the support people do not have access to members email or other personal info.

Posted by: Abe at October 26, 2004 12:14 AM | Permalink

my yahoo mail acount its too slow.Can you help me?

Posted by: carlos at October 26, 2004 12:56 AM | Permalink

No user using a particular subnet at my office is able to login to Yahoo. Outside of the one subnet logins to Yahoo are OK. Tried all of the "solutions". None worked. Yahoo must be blocking certain IPs for some reason. I guess we have been improperly blacklisted in some kind of anti-spam/anti-hacker test.

Posted by: bigdummy at October 27, 2004 04:16 PM | Permalink

Trying to Google a fix for this issue and saw this thread ... I am having a similar problem - about a week 1/2 ago my Yahoo email interface suddenly changed - its now plain white BG with standard text, no ads, no nothing - I seem to be able to receive mail okay but CANNOT SEND ANY - I can compose mail (but no longer have the WYSIWYG editor, its just plain text) and when I hit send, it gives me a blank white page that says "done" in the taskbar. Checking my sent folder, there is no record of the mail there at all.

I've tried everything - AdAware, Spyware Doctor, Spybot S&D, Housecall by TrendMicro, emptying my cache, resetting my browser to all the default settimgs, even did a system restore to a week or so before this happened - nothing is working.

Yahoo support got back to me and said they could not recreate the problem ...
So what now? This is my business email and I can't use it.

Posted by: gem at October 30, 2004 02:29 PM | Permalink

i have the same problem,so i cant sign in my yahoo account in my home ,in the work i can sign and do what i want to do,so plz to the support help me coz i have a many of emails i need it...
thank you all..

Posted by: muhamad at November 2, 2004 03:28 PM | Permalink

Same problem. Can receive can read but cannot send. Keeps trying to send a few bits at a time but just seems to go on forever. Also no error message even after a few minutes. My other (non-Yahoo) mail works fine, so it cannot be my connection.

Posted by: IT at November 3, 2004 10:51 AM | Permalink

The Gmail service is fantastic. A whole GB of storage space!! And searching for a particular word in the mail! Well, more than that, i like it because it is really fast (stored as cookies maybe). For dial-up impatient users like me, it's a boon to view mail and switch between email folders as fast as offline content. Thank you Gmail!

Posted by: H.H. at November 7, 2004 04:48 AM | Permalink

Hello, first time here and wanted to say hi

Posted by: Ming Lee at November 7, 2004 07:49 PM | Permalink

It's been a week since my yahoo account suddenly and inexplicably stopped accepting my password. Tried to log in last tuesday and received the "invalid password" message. Tried again typing very very slowly and very carefully, and was denied, again and again. No mistake of mine, nothing that Yahoo said on their help pages helped, and I could not even request a new password because "information you've provided does not match this account" when nothing had changed except a zipcode. I tried every zip code I've lived at since this account was set up, 6 years ago. Nothing. Finally got through to a real person via Yahoo customer service and was asked for my secret answer to my secret question. Gave the answer. Was told the answer did not match the answer on file (?!?!?) The most recent email has said, in the politest of terms, that I am apparently not who I say I am and they won't talk to me anymore about this account. It's been a week and it hasn't fixed itself. What makes it all the more frustrating is that I DID NOTHING WRONG. What the heck? I have almost 7 years of emails in this account, not to mention all my addresses, 3 years of emails from my husband in the Navy, and an extensive personal website built thru Pagebuilder. And I'm supposed to just let all of this GO???????

Has ANYONE had any luck getting yahoo to fix a problem like this?

Posted by: Angel at November 9, 2004 09:32 AM | Permalink

I have some numbers for yahoo:

408 349 1572
866-800 8092

I was able to talk to a couple of "live" people today.

My problem is that I cannot login to the yahoo email account that I have had for 5 years.

I get a red message that says that my password is invalid.

When I try to get a new password they say that I am not answering my security questions correctly.

So a man named Raj at yahoo looks at my account and tells me that a hacker has gotten into my account and has changed my zipcode in my account information as well as my password.

This hacker is using my account for who knows what.

So he gave me this address to report the problem to yahoo:

But when I emailed the above address I got another form letter from yahoo asking me the same security questions that a dozen exact form letters asked for the last several weeks.

There is no talking to computers.

So my next step is to hire a lawyer.

Anyone interested in a class-action suit?

Posted by: Sharon at November 9, 2004 03:49 PM | Permalink

Well, as a friend of someone who this has happened to, I e-mailed that address with a letter informing them of the hacking and asking them to fix it. They can ask for MY information because MINE is correct. No idea if it will help out, but it's very frustrating to me.

Posted by: Crysania at November 9, 2004 04:44 PM | Permalink

Update: Yahoo has just erased/made inaccessible the website that I created 6 years ago with YahooPagebuilder. Thankfully we managed to save the pages (just in time too), but this proves that they still aren't doing anything about it, and probably don't plan to. Unless we make some noise.

I'm with Sharon.

Posted by: Angel at November 9, 2004 06:48 PM | Permalink

I have getting the message "login failed,please use the correct password and type the word you see below"every time I try to access my yahoo account.The same page also says "we require you to type in the word you see below" after 5 failed login attempts.The thng is that it is happening after the first failed attempt.I've changed my password three times in as many days and still the same frustrating results, I have no problem with yahoo messenger,but when it says "you have new mail" and i click "go to mail the failed thing evaery time. It eventually lets me in after typing that stupid word in the box,but this is a bunch of "B.S."I chose a long and unusual email and password initially for security reasons but beeing the disabled person that I am it is a very long and tedias set of typing sessions.I am trying very hard to be patient,but then I read that the biggest funder of spy ware cookies and that congress is seriosly trying to put a stop to all of that,I sure would like to hear of someone else having these issues.I'm runningWindowsME,have Norton sysworks04,AdAware,SpybotS&D,andTrojan hunter,and none of them find any real threats.I do believe that I have A"real good" hacker(crackhead) working my computer to the bone.So good that some of the best defense programs available can't catch it.I am a Gulf war VET and I'll be damned if I give up before my death! I gave my life and soul to this country and this is how some friggin coward repays us? SEMPERFI,MOTHER F***ER,WE will prevail! GOD BLESS AMERICA and KILL the REST!!! THANKS for any support,and letting me vent !

Posted by: BigFreak at November 9, 2004 10:38 PM | Permalink

I've gotten a reference number from the yahoo security phone line, from a guy named David who was really, really understanding (that was really nice), and emailed security again. Now apparently I'll be getting another form letter, but I'll keep emailing until they help. Wish me luck.

Try it, folk. The number is 408-349-1572, listen until you reach the Password option (number4) and if you're lucky, you'll go straight thru. I was lucky, or maybe it was just the time I called.

Posted by: Angel at November 10, 2004 04:09 PM | Permalink

i forgot my yahoo id and i cant check my email or
my yahoo messanger to talk to one of my realtives can you help over the computer easy way

Posted by: mario jaradi at November 13, 2004 02:15 PM | Permalink

please someone help!!!I cant compose mail in color graphics mode.I get as far as...TO:,FROM:, SUBJECT:, Pick Stationary,then when i go to type a message,my cursor wont go to the message box.I cant attach files either.I CAN compose in PLAIN MODE.I really need this fixed.I run windows XP,have a dell,use dsl broadband through SBC,and have been on the phone for 14 hours with different people.has anyone had my problem?I WANT TO SCREAM!!!!!

Posted by: stacey grimes at November 14, 2004 08:03 AM | Permalink

Mario: you can request your yahoo id if you go to yahoo's "help" page.

Yahoo is still f-ing with me.

Talk about ruining November. I am a complete wreck over this. Did NOT need this in my life right now.

Posted by: Angel at November 14, 2004 04:39 PM | Permalink

Hello there, please help! Every time i try to access my yahoo mail account, my browsers comes up with the downloading dialog box, and tries to downlpad sonething, which it never does. its fine with any other serice, like briefcase, just mail, and it works fine at work. it happened about a month ago for 2 weeks, then stopped and worked fine untill lasr week, anyone able to help me? i emailed them and they told me to clean my cache, but i had just done a full formatt anyway!(was happening before the formatt). Thanks for any help

Posted by: Simon at November 15, 2004 09:02 PM | Permalink

PS. I'm using win 98 with IE 6, but the same happens on my housemates computer with mozzila and Win 2000. we are networked, if that helps, through a linksys broadband router.

Posted by: simon at November 15, 2004 09:09 PM | Permalink

We are behind a firewall, but one at a time we can only log-in into the (prompts invalid username/password for those failed attempts). All are having an on-line Yahoo messenger. Before, the YM gives you a prompt that U receive mail, just clink on the msgs then it will open your yahoo mail immedaitely, but now this is not the case...Please help...

Posted by: cca at November 23, 2004 05:56 AM | Permalink

i would like to know what is the working difference between yahoo mail and yahoo messenger in terms of data communications of networking..

Posted by: madhu at November 26, 2004 12:33 PM | Permalink

i am getting the problem "error 999" on my new laptop, however when i go upstairs to me old pc i can access Yahoo Chat & Mail no problem...i can access Yahoo messenger np on both systems.From messenger i can access my mail on me new laptop.......any answer's for "error 999"....

Posted by: hairy at November 30, 2004 08:16 PM | Permalink

All my mails got deleled automatically now on 12/01/04 around 12:30pm Indian standard time. how can i get back my mails.Iam using my account from 3 years .please hlp me out

Posted by: Firoz at December 1, 2004 12:57 AM | Permalink

Hello, I'm having the same problem with my Yahoo Mail. Whenever I try to log in my account, there's a page displayed something like "unabled to process at this time, run time 999 error" ... I'm using Firefox 1.0 :( ... I dunno what had happened, can anyone help me?

Posted by: Neko at December 5, 2004 02:05 AM | Permalink

had all the yahoo email access problems, could get into my accont, but not my email... installed admuncher and instantly got in!

Posted by: portagen at December 5, 2004 05:10 PM | Permalink

i can't check my yahoo inbox...
i can able view yahoo website but while clicking on inbox i am getting error page..

how to solve this problem...
my system was not on's on LAN..


Posted by: deepak at December 7, 2004 12:26 AM | Permalink

error on page appeared when i try to open a COMPOSE and there is no typing area

Posted by: andrei at December 8, 2004 02:48 AM | Permalink

I'm having the very same problem as "andrei"
Are we the only two?

Posted by: Mike at December 10, 2004 08:43 PM | Permalink

sorry andrei
i should have said, "plain text"

Posted by: mike at December 11, 2004 05:23 PM | Permalink

in mail options, select "general preferences"
then in "compose" select " plain text"
this worked for me

Posted by: mike at December 11, 2004 05:26 PM | Permalink

We finally got DSL in our rural area in 9/04 - our daughter in college came home after finals and set up her router this Saturday so we could all be connected at once. That's when I could no longer access our Yahoo e-mail!

After reading through ALL the posts and trying several things along the way, which didn't work,I finally saw the post from the person who had been a systems administrator in Malaysia (posted on May 3, 2004).

I disconnected the DSL and router completely to troubleshoot by seeing if I could access through dial-up (a free back-up that we have) and it worked!

So now when my daughter gets home in a few hours, we will change the settings as recommended in the 5/3/04 post and see if we can then access the e-mail with both the DSL and router in use.

Hope this helps someone!

Posted by: christine at December 13, 2004 08:08 AM | Permalink

somebody locked my yahoo chat for no apparent reason. is there any way i could get my information such as yahoo messenger and contacts back??? if you can help me, please e-mail me!!!!!!!!!!

Posted by: jeremy at December 15, 2004 12:22 AM | Permalink

In my Yahoo Mail--when I want to forward e-mails--and I click the insert address--it does not come up--all it does is flash on screen--(the address page)--it will not stay---and then I have to manually insert the address-to forward mail--could you please tell me--if possible--what I can do to rectify this problem---many-thanks---Anne

Posted by: Anne at December 15, 2004 09:54 PM | Permalink

I'm getting the same error message as Deepak and Andrei. Whenever I try to reply, forward or compose an email the reply comes up blank, a composed email won't send as that's when I receive the "error on page" message. I then try to save it to drafts, and when I retrieve it to send, the whole email text has disappeared.
I tried your suggestion Mike to change it to Plain Text, but for some reason, any changes I want to make won't allow me to save, only to exit. Anyone else having this problem as well?
Many thanks. Sheri

Posted by: Sheri at December 17, 2004 09:59 AM | Permalink

I'm based in the UK, and I've been having problems composing/forwarding mails - loads the subject box, and that's it, nowhere to type message. Displays some error with SPELL CHECKER UNDERLINE.

Can anybody help???

Posted by: David Graham at December 19, 2004 07:44 PM | Permalink

i cant give, i cant even get my mail. you a email adress because yahoo cant find it acording to yahoo that is no and i cant get my mail

Posted by: william frailey at December 21, 2004 10:23 AM | Permalink

, i cant even get my mail.adress because yahoo cant find it acording to yahoo that is no and i cant get my mail i having the same old c--- pop up on me. i fill out this and i fill out that i have out every form and i still cant get my mail. i know it is yahoo doing this. but why. this is been going onsince dec.11 and i still havent got my mail.

Posted by: william frailey at December 21, 2004 10:31 AM | Permalink

Cannot forward,compose or send mail

Posted by: vangie at December 21, 2004 07:13 PM | Permalink

i have problem for my e mail not open i want know why plsssssssssss

Posted by: kevin hanze at December 22, 2004 07:05 AM | Permalink

I'm having problems receiving mails in my Yahoo free service inbox-for about 2 months now.Outgoing is fine.

I've only seen solutions to all but this problem here.For all those who've posted similar problems,have you found a way out?Or at least can anyone help out?

Needless to say,none of the fixes( filters ,mail forwarding enabled etc.) suggested in their automated responses work-I've emailed them 5 times,they just won't put a human on it!Its the SAME computer generated reply sent 5 five times over.

Posted by: Vijay at December 24, 2004 03:01 AM | Permalink

Basically, yahoo mail suks! And whatever you do, never never never try contacting yahoo! All they will tell you, is to go to the help forums. What a copout!
I have finally switched to hotmail, and have not had any problems whatsoever. Maybe if enough ppl leave yahoo, the idiots that run yahoo may be looking for a new job?

Posted by: X-Yahoo member at December 28, 2004 07:11 PM | Permalink

PLEASE HELP ME i need to get to the mccowan family site but my e-mail address that i was using got deleted by yahoo and i need to get to this site my family research is in it and all my conections to the family it want let me into it with my new address or my old one that was deleted by yahoo please help me it is under my linda

Posted by: linda short at December 29, 2004 08:34 PM | Permalink

I wonder if anyone can help, please? I'm having problems getting into the inboxes and other folders of my 3 webmail accounts, at yahoo, msn hotmail and Every time I try each of them all I get is "page cannot be displayed." They seem to have been like this for nearly a fortnight now. Sometimes with msn I get the message, "page cannot...." and I've tried refreshing the page, then it comes up as "action cancelled." I've even tried clicking on "contact us" at, in order to try and report my problem, but I still get the same "page cannot be..." message. It's really annoying me not being able to get into my emails, as I know I have several unread emails waiting for me at each account, from different friends. Should I try accessing the accounts from a different computer? I'm stumped. HELP!!

Posted by: Morna at December 30, 2004 02:11 PM | Permalink

My wife uses Yahoo Free Mail. The forward mail button does not work. Any ideas how to fix this problem?

Posted by: w. wilson at December 30, 2004 03:19 PM | Permalink

evertime i try to log in it wont let me in and i cant even get into my mailbox so i had to open a new account and lost all my friends and important messages in my mail box please help me to get back into my account.......

Posted by: lucas lane at December 30, 2004 06:20 PM | Permalink

buckylane67501 was my yahoo id but i cant get into it at all not even my mail...... 3-11-81 zip..85348/67068 referrance # 1005771

Posted by: lucas lane at December 30, 2004 06:23 PM | Permalink

h have problem login to my yahoo mail 2 days ago i try evry posible way but still the problem

Posted by: mushary at December 31, 2004 05:53 AM | Permalink

I hate to sound discouraging, but.......

I had my email account hacked into on the 1st of November; a hacker was the only explanation for the reason why my password and all my personal information was suddenly no longer accepted by yahoo. Fought an email war with yahoo security all that month and half of December before I realized that they had stopped even pretending to be helpful and were just recycling form letters (i.e., sending me letter A, then after my reply, sending letter B, then after my reply, resending letter A........). I pleaded, begged, demanded, screamed, done everything short of cursing them to hell and back. Last I heard, a lady who started having problems in June was trying to gather information for a class-action suit against them.

I lost access to a 7yr old account, an extensive website, and everything they contained. And had to stop screaming at them because it was making me seriously depressed.

Yahoo. SUCKS.

Posted by: Angel at December 31, 2004 12:15 PM | Permalink

i am not able to read the message in my yahoo mail ID in my pc , there is no problems in opening yahoo homepage

Posted by: vettri at January 3, 2005 02:08 AM | Permalink

please let me know what is error 999? when i open yahoo messenger it saying error 999, how can i rectify that?

Posted by: madhu prakash at January 3, 2005 05:14 AM | Permalink

Yahoo Sucks!...facing problems for last 2 months with viewing, deleting, forwarding, practically every part of yahoo...

Finally, decided that I need to shift to some other free email...started using Gmail now...

Advise you all the same after seeing these posts!

Posted by: Ghanashyam at January 4, 2005 04:30 AM | Permalink

there is an problem in my account .When I am clicking my received mail i am geting an message of "error on page".please check my account

Posted by: surjya sahoo at January 5, 2005 03:51 AM | Permalink

CAN ANYONE HELP? I can open and read mail on my My Yahoo Mail account. However, all of the buttons (Delete, Check Mail, Compose, Forward, Spam, Mark, and Move) are unresponsive. The button is outlined as if the cursor has been clicked in the right spot, but nothing else. No progress bar at the bottom of IE, no "done" or any other message. I just installed Norton SystemWorks and Personal Firewall but I can't find a setting that is causing this.

Posted by: pj at January 5, 2005 07:32 PM | Permalink

I am trying to create a new free Yahoo account and received the following error message: "unable to process your request at this time". What should I do? Thanks.

Posted by: Angel Gonzalez at January 6, 2005 07:26 PM | Permalink

i cant get into yahoo because they say i dont have the right or no cookies. whats the deal

Posted by: sheila at January 7, 2005 01:28 AM | Permalink

I can recieve emails but cannot recieve. It is racking my brain, help!!

Posted by: Annette Thimsen at January 7, 2005 02:15 PM | Permalink

my yahoo geocities website has become unavailable? keep getting the below message

"Unable to process request at this time -- error 999 Unfortunately, we are unable to process your request at this time.
apologize for the inconvenience. Please try again later."

I am a geocities plus user with added webspace 75mb all my paymentsd are upto date the site has been a dead link for 5 days now i have comtacted yahoo geocities but still nothing

Posted by: John at January 8, 2005 03:18 AM | Permalink

Same problem.Makes you think that it is some ploy to rope you in so you have to pay to get all your mail back, but at the same time it could be technical difficulty. "This page is currently unavailable. Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later." But sign in through chat and than click on mail link at the top of the page. and this is what i have to do every time.

Posted by: Vaughan at January 8, 2005 04:34 AM | Permalink

This has been going on now with my site for about 4 days i'm a geocities plus user with added 125 MB of disk space $9.95/month extra i've made contact with yahoo geocities but had nothing back
whats going on?? come on yahoo geocities help us out here

"Unable to process request at this time -- error 999
Unfortunately, we are unable to process your request at this time. We
apologize for the inconvenience. Please try again later."

Posted by: Donald Golfokaz at January 8, 2005 09:13 AM | Permalink

i can recieve mail but cant respond or send any emails at all,ive been having to use other email sources has any one else encountered this problem?its really fustrating!

Posted by: odogg at January 8, 2005 11:44 AM | Permalink

I too been having trubble geting to my email i can sign in but i cant get to my mail box next page loads then i see nuthing but an empty web page it says done but no email. what is really goin on i been trying to get into my email accounts i cant get in with the other one at all same thig going on here too
be nice if we all could read our mail and that they tell us whats going on this really sucks

Posted by: valerie at January 8, 2005 05:10 PM | Permalink

I too been having trubble geting to my email i can sign in but i cant get to my mail box next page loads then i see nuthing but an empty web page it says done but no email. what is really goin on i been trying to get into my email accounts i cant get in with the other one at all same thig going on here too
be nice if we all could read our mail and that they tell us whats going on this really sucks

Posted by: valerie at January 8, 2005 05:14 PM | Permalink

just got this back from yahoo geocities but it still dosn't help my websites are down and this is now the 5 day ???

As I understand, you are inquiring about receiving a 999 error when
visiting your website. We were able to view your page at:

without any problems. Please try again.

If the problem has not been resolved, you may want to try clearing your
cache or reloading your page.

To Reload your page:
View your page again and press the "Shift" button down on your keyboard
at the same time clicking on the Reload/Refresh button on your browser.

The Error 999 code is a result of pirated IP addresses, and the blockage
has been instituted as an Abuse safeguard. In these instances, Yahoo!
has intentionally blocked these IP addresses. Yahoo! monitors all
network activity and when they notice a significantly high amount of
activity coming from a specific IP address or a proxy, Yahoo! blocks it.
The downfall to this is that most pirated IP addresses belong to small
business or home users. When Yahoo! blocks the IP address to safeguard
against getting hit, the original owners of the IP addresses also get

Please do not hesitate to reply if you need further assistance.


Posted by: Donald Golfokaz at January 9, 2005 03:15 AM | Permalink

Everytime I try to log into my yahoo email it say my password is wrong but I can go next door to my aunts and it goes right into it. So whats wrong with my computer everytime I want to check my mail I can't walk next door So hello some one tell me why yahoo sucks?

Posted by: Brittany at January 9, 2005 06:36 PM | Permalink

i never did think i'll be here again blabbing on Yahoo but i guess i ain't God.

can anyone please help me. i can't seem to access my yahoo briefcase. and this has been so for some days now. from all indications it seems the problem is from yahoo and they have temporarily shut down their briefcase service. but they didn't even put up a public explanation/apology to that effect. of maybe there is something i'm not doing well. can anyone PLEASE HELP ME. i saved some really important stuff there and i need to check them out.

i won't mind a personal reply to my mailbox: as well as on this blog. thanks.

Posted by: TRAE at January 10, 2005 02:39 AM | Permalink

re: yahoo briefcase

have you got the yahoo toolbar installed on your computer? if not please go to this URL:

install it that way you can access all of the yahoo addons ? your wallet , briefcase so on hope this helps?

Posted by: KatieMandel at January 10, 2005 04:20 AM | Permalink


We could no longer access our Yahoo e-mail after setting up a wireless router!

After reading through ALL the posts and trying several things along the way, which didn't work, I finally saw the post from the person who had been a systems administrator in Malaysia (posted on May 3, 2004).

I disconnected the DSL and router completely to troubleshoot by seeing if I could access through dial-up (a free back-up that we have) and it worked!

Then we changed the settings as recommended in the 5/3/04 post and were able to open the Yahoo Inbox again.

Hope this helps someone!

Posted by: Christine at January 10, 2005 11:10 AM | Permalink

thanks for the tip KatieMandel, but i just discovered another way(more convenient for me anyway) of accessing my yahoo briefcase. i got an attachments in one of my mails, so i saved it to my yahoo briefcase and from there accessed other files i stored in my briefcase.thanks again and i hope this works for other people cos plainly the URL: is not working at the moment.

Posted by: TRAE at January 10, 2005 12:04 PM | Permalink

I can log into my yahoo, the address book, and the notebook. But I get a connection refused when I try to access the mail tab. I can't log into yahoo mail from the page either. Of course, I am job hunting and have new mail (as seen from my "my yahoo" home page)! any ideas? I've contacted yahoo support, but I guess it's wait and see.

Posted by: jps at January 10, 2005 02:26 PM | Permalink

I guess yahoo geocities are having big problems right across the board the help lines were inaccessible due to the high level of calls with the 999 error

Posted by: KatieMandel at January 11, 2005 12:06 AM | Permalink

I have not accessed my mail box for more than 6 months and my mails are gone. How can I retrieve them.

Posted by: erlinda sarmiento at January 11, 2005 07:14 AM | Permalink

i can't comppose or reply to mail i get a error page. whay is this?

Posted by: menach at January 11, 2005 09:35 PM | Permalink

Fix for Yahoo error 999
Linux, Redhat 9
Mozilla browser 1.2.1

"Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later. error 999"

Kept having the above error in trying to access the Yahoo mail and small business logins. I could clear it up by rebooting (drastic medicine for a Linux user).

Saw a post here by Randy at June 21, 2004 talking about proxies which had some good info. After reading his post, it seemed like a good idea to *avoid* a proxy when dealing with Yahoo.

This solved the problem for me. These directions are for a Mozilla 1.2.1 browser:

select Advanced
select Proxies
Find the entry box labeled "No Proxy for:"
Add this info to the box:

Good luck.

Posted by: Reed at January 12, 2005 01:28 PM | Permalink

Further clarification to previous post...

My Mozilla browser was set up to use a filtering proxy. So putting "" on the No Proxy list causes all yahoo traffic to avoid that proxy server.

In Randy's case, his problem was solved by essentially doing the opposite, going from not using a proxy to using one.

Perhaps the bottom line (just a guess) is that a server somehow gets on Yahoo's "bad boy list" and one can solve the problem by changing where your traffic originates from.

Posted by: Reed at January 12, 2005 01:48 PM | Permalink

I am signed up with yahoo geocities plus so too are my two friends I use aol adsl broadband. My two other friends are using tiscali and freeserve adsl broadband we live here in the USA and wait for it
“we have all had the 999 error every time we try to get onto our sites”
What we find strange is that we can still get into all our data? File manager, billing ~ credit card info. So has yahoo geocities got a bigger problem than they dare to admit. What ever it is, "its not good for my business or my friends businesses.

Posted by: Philip Dyson at January 13, 2005 04:41 AM | Permalink

I am also signed up with Geocities Plus. In fact, I pay for 3 accounts/webpages. I haven't been able to access my webpages 80-90% of the time since last Thursday. I called a couple days ago and reported the problem. They said they would work on it and gave me a case number. As of today, I'm still unable to access my pages most of time. So today I called the billing department and they are issuing me a credit for this month. I use AOL via DSL and live in the Atlanta, GA area.

Posted by: Tommy at January 13, 2005 02:46 PM | Permalink

(It must be a new firewall at yahoo geocities)

Once the site owner have confirmed unique details at yahoo geocities customers care Via PHONE everything should settle down
( its no good sending emails)

Posted by: KatieMandel at January 14, 2005 02:59 AM | Permalink

My advice is just sit tight Yahoo geocities are aware of this problem!!
Don’t reboot your computer or delete the new Microsoft service pack 2 as I’ve heard & read on other threads all your doing here is causing security problems for yourself

(It’s a technical issue at yahoo geocities just be patient it will be resolved.

Posted by: John at January 14, 2005 03:09 AM | Permalink

I have a problem, i have an email address, I need the address to be, for a password recovery. Is there anyway i can make that address with

Posted by: Keith at January 14, 2005 12:05 PM | Permalink

Well, I think Geocities may have fixed the Error 999 webpage problem. All 3 of my Geocities Plus accounts/webpages have been working 100% of thetime since about 7:00pm last night. It is now almost 12:00 noon. Knock On Wood!

Posted by: Tommy at January 15, 2005 09:45 AM | Permalink

I have tried different comps .. different browsers .. different services (mail, chat, groups, briefcase etc) .. the only thing i can log on is the messenger .. it shows 7 mails though i cant access them even thru it ..
have absolutely no clue what to do .. others' ids are working fine from the comps i m using :((

Posted by: Rahul at January 17, 2005 02:54 AM | Permalink

actaully i was using my another yahoo id for nearly 6 years ...and my id was has locked my yahoo id or i dont know wather they changed my password..and my password was anitha
pls help me out..
iw ant to access my old id only
please i need ur help

Posted by: Anithaabalraj at January 17, 2005 07:03 AM | Permalink



Posted by: DESPISTADO at January 17, 2005 01:38 PM | Permalink

i cant get into my account it is locked so i had to make a new one can u help me ? buckylane67501 was my old one MARTIN is my password

Posted by: buckylane67501 at January 17, 2005 06:26 PM | Permalink

I can,t find space to type message.When I click the COMPOSE button there is space for typing address and subject but can,t find space to type my message .Please help me.......

Posted by: shyam at January 18, 2005 04:25 AM | Permalink

I am facing a strange problem while accessing my Yahoo Mail. I am able to sign in successfully. But whenever I try to access my emails I get the following errors. Please Help !!

Error 1
A Run Time Error Has Occured.
Do you wish to Debug

Line: 278
Error: Unterminated String Constant

Following the above error, the below error occurs.

Error 2

A Run Time Error Has Occured.
Do you wish to Debug

Line: 19
Error: 'yad_width' is undefined

Could anyone please help solving the above problem ?

Posted by: Vidya at January 22, 2005 12:22 AM | Permalink

I recive error 999 when i enter mail in yahoo
plz help me.

Posted by: fateme at January 22, 2005 02:31 AM | Permalink

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Posted by: valium at January 22, 2005 03:22 PM | Permalink

I can receive emails, but cannot reply or forward with text. i get a page with the "TO" line and Subject line, but nothing for writing text. Also when I hit compose, i get the "TO" line and subject line but no text line. Anyone have a solution to this problem?

Posted by: bernadette at January 22, 2005 03:23 PM | Permalink

I had changed my password, afterthen I cannot enter in my yahoo iD 'mail inbox'?

Posted by: Aby George at January 23, 2005 11:14 PM | Permalink

I had changed my password, afterthen I cannot enter in my yahoo iD 'mail inbox'?

Posted by: Aby George at January 23, 2005 11:15 PM | Permalink

I had changed my password, afterthen I cannot enter in my yahoo iD 'mail inbox'?

Posted by: Aby George at January 23, 2005 11:15 PM | Permalink

Install netscape 7? and you don't have any off these problems.

Posted by: marc at January 24, 2005 02:45 AM | Permalink

When I sign in for my yahoo mail it says I have no url!
I can read mail but can't compose.


Posted by: Roseshell at January 24, 2005 04:09 PM | Permalink

i think solution to yahoo error 999 is a very small settings change.
i encountered the same peoblem and couldnot access my account for seven days.
thanx god the problem is solved now.
i might be able to provide solutions to error 999 yahoo mail problem mail me at

Posted by: sachin at January 24, 2005 07:15 PM | Permalink

i think you donot need any installations to solve error 999 yahoo mail problems
mail me at

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Posted by: wsop at January 25, 2005 12:32 AM | Permalink

I can't log into my yahoo mail, Somehow the password has been changed. I tried the forgot password,but it seems someone has changed all my details as well.How do get my mail id back as i have a got friends lis in my messenger.Pls advice...

Posted by: Prem at January 25, 2005 03:12 AM | Permalink

i have lose my system password.

how to clear password or delete password ? .

pl. give me details.

waiting replay....

Posted by: chakrapani at January 25, 2005 03:57 AM | Permalink

Hi there!
Just to let you know, I have experienced similar problems to some of you guys with yahoo mail, and geocities recently.
My husband works for Yahoo! So I have sent him all your comments so that he can use them to solve the problem.
It seems that the Yahoo! workers "at the coalface" (i.e. the ones who actually write the code for these sites) were unaware of these problems.
Please post any future problems you have here too so that I can pass them on.

Posted by: Michelle Sollicito at January 26, 2005 09:22 AM | Permalink

The problem that i have is that often when i get to the yahoo login changes, for some reason the font changes! Then when i try to open up mail it takes avery long time to open! If it does open after 2 or 3 minutes (sometimes) there i svery little formating on the page and takes ges to open a mail ie 4 or 5 minutes. its really bizarre

Posted by: kaz at January 26, 2005 03:42 PM | Permalink

When i log in to id i get a script error but i am not
getting the same in or any other ids... i have to refresh my
page several times to get the page... the script error is as follows.

error:'Yad Width' is undefined
url: the current yahoo mail url that we are viewing...

some one pls tell me why this happens and what should be done to rectify it

Posted by: Ramkumar at January 28, 2005 12:41 AM | Permalink

When i log in to id i get a script error but i am not
getting the same in or any other ids... i have to refresh my
page several times to get the page... the script error is as follows.

error:'Yad Width' is undefined
url: the current yahoo mail url that we are viewing...

some one pls tell me why this happens and what should be done to rectify it

Posted by: Deepak Patil at January 28, 2005 05:25 AM | Permalink

When i log in to id i get a script error but i am not getting the same in other yahoo ids, i get this after several refreshe's
page several times to get the page... the script error is as follows.

error:'Yad Width' is undefined
url: the current yahoo mail url that we are viewing...

some one pls tell me why this happens and what should be done to rectify it
Plse help

Posted by: peter at January 29, 2005 05:33 AM | Permalink

This is rediculus to have the massage that error on the page from the IE abt the yahoo web site on every page it shows the error and if the person doesnot have the much time then the Yahoo site is to waste full from my point of view. Pls rectify the problem asap

Posted by: Dheeraj Verma at January 29, 2005 07:07 AM | Permalink

even though i already have an account with yahoo i dotn have the desktop icon like i did because my computer is wacked up and i try puting it back on the computer the other day and when i did and i tryed opening it and it said you have proformed an illegal operation this will be closed. do u know what that means? it also said that when i tryed openign my e-mail account with peoplepc. please help i havent been able to talk to my buddys at yahoo or go in chat rooms for about 8 monthes now because of this please write back...........heather:^)

Posted by: heather at January 29, 2005 02:29 PM | Permalink

Respected sir/madam, I am a regular visiter and member of yahoo mail and messenger. I would like to inform you that I am unable to access my mail inbox and with that my mails. This problem occured on 1st of february 2005, and its still not allowing me to view inbox and mails. Kindly solve my problem and sent me the solution on or on my yahoo mail address.

Posted by: Kalpan at February 3, 2005 02:13 AM | Permalink

Could you let me know how we'll resolve the problem related with yahoo mail.
I am always facing a problem to open inbox in yahoo mail.
error: 'yad_width' is undefined.
my email address of yahoo is

Posted by: Manmohan Singh at February 3, 2005 08:00 AM | Permalink

Whenever i'm trying to open any email it is showing error icon in the bottom of the IE , i have to refresh 5 or 6 times to open the page , same time my friends able to open their mails from the same machine , y . my email id :

Posted by: prasanna at February 3, 2005 08:45 AM | Permalink

Probelm in Page opening : Can anyone help me , the problem is
Whenever i'm trying to open any email it is showing error icon in the bottom of the IE , i have to refresh 5 or 6 times to open the page , same time my friends able to open their mails from the same machine , y . my email id :

Posted by: Prasanna at February 3, 2005 08:47 AM | Permalink

i can get into my mail,, but when i click onto seeing my inbox mail it won't come up for me to read, please help me with this i have no clue whats going on with it,,,,, thankyou

Posted by: donna at February 3, 2005 05:20 PM | Permalink

i am having proublums with getting in to my messenger and my yahoo mail it says that yahoo deactivated my acount .Why ? how can i get my list of friends? please help me!!!!!!!!!!!!!

Posted by: chris at February 4, 2005 06:36 AM | Permalink

While I can receive and read my e-mails I can not reply nor forward. Additionally, the Compose page in incomplete in that it allows me to address the e-mail and fill-in the subject it does not allow for a written message and it will not send. How do I contact Yahoo by phone?


Nancy Barnett

Posted by: Nancy Barnett at February 4, 2005 09:53 AM | Permalink


Posted by: Al at February 6, 2005 10:48 AM | Permalink

Sorry, folks, the spambots have defeated me. Good luck in your quest to find happiness and tech support with Yahoo. This entry's comments are officially closed.

I put up the 'Yahoo Mail Problems' weblog post over a year ago, and since then it has garnered many comments and a high place in search engine rankings. A few months ago, I turned off comments because it was a spam target.

I'm sorry that you're having problems with Yahoo. I'd like to help you, but unfortunately, I'm not affiliated with them in any way, and thus cannot help. Some links that may or may not be useful to you:

Yahoo Mail tutorial:
Yahoo Mail help:

Please be aware that I won't respond to emails on this topic.

Posted by: Dan Moore at February 7, 2005 03:22 PM | Permalink
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