Glad to be able to help!

Dan

I just wanted to thank you so much for taking the time to write this article for us. We have been getting more and more 500 and 504 errors (the Mini we have is about 3 years old). I will consider resetting the index as an option to try. It was difficult to find any documentation on the 500 errors and returning the raw XML still did not give me any details of what could be wrong. I’ll also take your suggestion of exporting the logs. It was at the very least so nice to here that I wasn’t the only person encountering these errors and not being able to find more details on why it was failing.

thank you so much!
Anna

I downloaded the search logs and grepped through for the various error codes (500, 504, etc). Here are instructions on generating and exporting the search logs:

http://code.google.com/apis/searchappliance/documentation/50/help_mini/status_log.html

As I remember the command was something like: ‘grep -c ” 500 ” logfile’ to find the number of 500 errors.

Unfortunately, there’s no good way to find these numbers within the Google mini interface.

How do you find the percentages of failed requests? We have a Mini and I can’t seem to find that number.

Thanks!